Beware of Fake PES Accounts!

eFootball™ 2022 Update Overview

Important Info Regarding the v5.5.0 Update

Regular Maintenance Times

Information

  • iPhone/iPad
  • Android
  • iPhone/iPad information

  • 2021-09-20 Announcements My KONAMI Maintenance

    My KONAMI (https://my.konami.net/) will be undergoing maintenance between the times listed below.

    Maintenance Duration:

    18:00 - 22:00 (UTC) on 09/20/2021

    *During maintenance, the in-game functionalities involving My KONAMI will still be selectable, but since you will not be able to log in to My KONAMI (https://my.konami.net/), you cannot use them. Unavailable functionalities include "Link data using KONAMI ID" and "Transfer from a KONAMI ID-linked account".
    *During maintenance, the eFootball™ Point service will be unavailable.
    *The maintenance date and time are subject to change without prior notice.

    We would like to thank all our valued users for their understanding and cooperation.

  • 2021-09-20 Maintenance There is no regular maintenance this week.

    There is no regular maintenance this week.

  • 2021-09-20 Event Worldwide Clubs Challenge

    Event

    Earn double the amount of a first-time reward!
    Complete each challenge in this event to earn GP as a first-time reward!
    Each challenge can be completed by earning a set number of goals, regardless of whether you win or lose.
    Remember to play till the whistle blows and make sure to score the decisive goal that will bring you glory and rewards!

    Period

    09/20/2021 02:00 - 09/27/2021 01:59 (UTC)

    Note:

    *Event bonuses and event conditions are based on the most recent player data in the game.
    *Only matches that finished during the event period are counted towards the rewards you can obtain.
    *The event schedule and details are subject to change without prior notice.
    *If any user is deemed to have breached the User Agreement, we will enact the appropriate measures as set forth in the Agreement itself.
    *Unscheduled maintenance may be held without prior notice to deal with urgent issues.
    *New matches cannot be started within 15 minutes of when maintenance is scheduled to begin.
    *If maintenance is underway when a match ends, you may sometimes be unable to receive any rewards and the result may not be counted in your match records.
    *Exact start and end times may be affected by maintenance.

*Unreal® Engine, Copyright 1998 – 2020, Epic Games, Inc. All rights reserved.

*Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
*Google Play and the Google Play logo are trademarks of Google Inc.
*"e-Football" and "efootball" are registered trademarks or trademarks of Konami Digital Entertainment Co., Ltd. in Japan and other countries or regions.

Customer Inquiry

Please contact us from an inquiry form in-game, in order to provide a prompt response.
You may have to enter the details of your account and device in the inquiry form.
Please note that customer support is available in English only.
[Extras] > [Support] > [Contact & FAQ] > [Inquiry Form]

Regular Maintenance Times

eFootball PES 2021 will be unavailable due to regular maintenance each week on the day and time listed below:

Day and Time

Thursdays between 02:00 - 08:00 (UTC)

Note:

・Please note that the game will be unavailable during these times. Furthermore, the maintenance period may be changed if required.

・You will be unable to play either VS User or VS COM matches from 15 minutes before maintenance begins. Event matches will also be unavailable.

・If you are playing a VS User match when maintenance begins, that match will be null and void. VS COM and VS COM (Sim) matches can be resumed after maintenance ends but only for a period of 24 hours after being matched with a COM opponent. Please note that any time that elapses during maintenance counts towards this 24-hour time limit.

・Due to periods of heavy network traffic that are common after maintenance, we may temporarily limit access to the server to ensure a smoother gameplay experience for all users. In such cases, you may encounter the following message when attempting to log in: "Access to the server is currently limited due to heavy traffic. Try again?"
Selecting "Retry" will make another attempt at connecting to the server.

・In the event maintenance ends before 08:00 (UTC), there is a chance there will be no Auctions available in the Auction List for some time.

We apologize for any inconvenience this may cause.

Compatibility

iOS
Requires iOS 10.0 or later.
Recommended devices
- iPhone 5s or later, iPad Pro, iPad Air or later, iPad mini 2 or later, iPod Touch(6th generation) or later
Android
Requires Android OS version 5.0 or later

Additional Info About Iconic Moment Series Players

See the following for additional info regarding the Iconic Moment Series players.

  • ・ All Iconic Moment Series Players that you own can still be used after major version updates.
  • ・ The stats and rarity levels of Iconic Moment Series players are fixed, and are not subject to changes in updates or during maintenance.
  • ・ The Condition Rating of Iconic Moment Series players is fixed to “B", and is not subject to change during Live Updates.
  • ・ Converting a duplicate Iconic Moment Series player into a Trainer and using him to train an identical variation of the same player yields a tremendous effect. Additionally, Trainers converted from Iconic Moment Series players still produce an enhanced effect when used on different variations of the same player.
  • ・ You can only trade players from the Iconic Moment Series if you have 3 copies of the same variation.
  • ・ Photographs displayed on Iconic Moment Series player cards are subject to change.
  • ・ Iconic Moment Series players that you have signed may be rendered unusable due to league and licensing issues. If any such issues should occur during a major version update, affected Iconic Moment Series players that you own will be replaced with other players.
  • ・ The stat boost applied to Iconic Moment Series players by matching your Model Team to their team is only reflected in Squad Management (including the Player Details screen). All other areas of the game will display the pre-boost stat values.

*Multiple variations of the same Iconic Moment Series player may exist in the game. Each different variation of a player comes with a unique photo, allowing you to easily distinguish between them.

We have plans to release more Iconic Moment Series players moving forward, and we hope you will be excited to see what's in store.
Thank you for your continued support of eFootball PES 2020.

About Featured Players

*Featured Players obtained in eFootball PES 2021 are only usable in eFootball PES 2021.
*In-game player club data is frequently synchronized with real world soccer data through PES Live Updates. However, there is a chance that PES's club data is not entirely up to date. We therefore encourage you to check the [Available Players] for each Agent before attempting to obtain a player.
*The Trade feature allows you to exchange 3 copies of the same variation of a Featured Player. Differing variations of the same Featured Player cannot be traded.
*Different variations of the same Featured Player may also have different Popularity levels.
*Featured Player rarity and stats/abilities will not be altered by any updates or during maintenance.
*The Condition Rating for Featured Players is subject to change with each Live Update.
*Featured Player images are subject to change.
*All Featured Players are subject to postponement and/or cancelation without prior notice. Make sure to check the list of Available Players for each Agent before use.
*You may be unable to use certain players after signing them due to changes to actual league circumstances or licensing issues.

[Important] Account Info Alert

According to the Terms of Use for this application, you may not sublicense, lease, lend, sell, gift, bequeath, trade, transfer, or provide use or access to any user names or passwords or associated account settings (including any game-related information), except as expressly provided by Konami, and any such act or attempted act is prohibited and void. You shall not attempt to use or access the Application with any user name or password that you did not personally register with Konami.
Recently, a number of incidents involving the exchange/sharing of user IDs and other account information for the purposes of performing Data Linking or Data Transfers have come to our attention. This sort of behavior is also prohibited according to the Terms of Use.

If you are discovered to have engaged in any behavior in violation of the Terms of Use, your account may be subject to bans or other disciplinary sanctions.
Once banned, your account will be unable to access the game.

We kindly request that you refrain from sharing your account details with any other users. We also advise against publishing any account details on social media and other websites, and that you take caution to avoid individuals or organizations that may attempt to coerce you into providing them with your account information.

[IMPORTANT] Security Alert

We regularly receive reports of malicious online behavior targeting our users. These include instances of phishing sites and malware that claim to offer myClub Coins, GP, and/or eFootball Points in a bid to trick users into disclosing personal information such as their KONAMI ID, Owner ID, password, phone number, and email address. This information can then be used to access further personal information or hijack user accounts.
A good way to determine whether a site is safe is to check your browser's address bar to ensure it is hosted on the official Konami domain (https://www.konami.com/).
Please be aware that these sites and services can take many forms. Some of the more common examples include the following:

・ Websites that mimic the appearance of our official site in an attempt to trick you into sharing your personal information.

・ Websites that ask you for your personal information, claiming that they offer myClub Coins, GP, and/or eFootball Points/players. These sites may also claim that they offer entry to certain tournaments and/or campaigns.

・ Any app not affiliated with KONAMI that asks you to share your personal information.

・ Posts on social media that ask you to share your personal information.

All claims of being able to receive myClub Coins, GP, and eFootball Points are false.
We have absolutely no affiliation with any of these sites and services, and we advise users to exercise extreme caution not to provide them with any personal information.

About Linking Data

Refer to the steps below to link you data. Linking data is a great way to ensure that your current gameplay data is not lost if you change devices or accidentally delete the app.

How to link your data:
Go to [Extras] > [Support] > [Link Data]

You can find further information about linking data at the following location:
[Extras] > [Support] > [Contact] > [FAQ] > [Data Transfer]

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