eFootball PES 2021 Mobile – A Tremendous Stride Forward for Competitive Soccer

[IMPORTANT] Reconfigure Your Data Link

Important Info Regarding the v5.0.0 Update

Regular Maintenance Times

Information

  • iPhone/iPad
  • Android
  • iPhone/iPad information

  • 2020-10-23 Maintenance Maintenance has been completed

    10/23/2020 11:30 (UTC) 

    As our way of apologizing for this inconvenience, we are currently planning to send out compensation.

    10/23/2020 10:07 (UTC) 

    Maintenance work on our servers was completed on 10/23/2020 10:00 (UTC) We apologize for any inconvenience this may have caused.

  • 2020-10-23 Maintenance Maintenance has been completed

    Maintenance work on our servers was completed on 10/23/2020 10:00 (UTC) We apologize for any inconvenience this may have caused.

  • 2020-10-23 eFootball FC BARCELONA V MADRID CHAMARTIN B

    Event

    In this event, you'll join a side and compete in Group Matches to earn Event Points, which are your ticket to awesome rewards like myClub Coins.
    Additionally, if your side earns more points than the other in the Group Match Stage, it will gain an advantage in the "Grand Final", where a representative from each side competes to decide the overall winner of the event.
    Picking players from teams affiliated with your side will earn you additional points in Group Matches, making squad composition an important factor to consider in each event.
    In Matchday, even the smallest contribution can be the difference between victory and defeat, so join a side now and be the difference that matters!

    Group Match Stage

    10/23/2020 00:00 - 10/25/2020 11:59 (UTC)

    Grand Final

    10/25/2020 12:00 - 10/25/2020 23:59 (UTC)

    Note:

    *Event bonuses and event conditions are based on the most recent player data in the game.
    *Your rating is affected by your results in all eFootball-category matches with the exception of Grand Finals.
    *If you disconnect in the middle of the match, it might count as a loss. If it does, you will also be unable to obtain any rewards from the match. Please ensure you play the game over a stable network connection to avoid unintentional disconnections.
    *You are assigned a rating of either "A", "B", or "C" depending on how many disconnections you have while playing against other users online. If your rating falls to category C, limitations will be imposed on your ability to use online matchmaking.
    *You will not be able to use your own players and teams in this event.
    *Players will not gain experience from matches played in this event.
    *You can claim your Result Rewards and Grand Final Rewards starting from the end of the Grand Final match until the end of the event itself. Please note that you will not be able to claim these rewards if the Event ends while you are watching the Grand Final.
    *Users with a stable connection will be given priority to be chosen as the Representative of their Side.
    *If it is deemed difficult to match you with users on the opposing Side, you may be matched with users from your own Side.
    *Event Points earned in matches against users from your own Side allow you to gain Event Point Rewards and affect Side Rankings, but they are not used to determine which Side is winning the Group Match Stage.
    *To acquire Event Points, you must finish your match before the end of the Group Match Stage.
    *You can only spectate Grand Final matches of events in which you participated.
    *Matchday is divided into three Classes, and you are assigned a Class according to your Rating. You can view the Class you were assigned by going to your User Profile.
    *The event schedule and details are subject to change without prior notice.
    *If any user is deemed to have breached the User Agreement, we will enact the appropriate measures as set forth in the Agreement itself.
    *Unscheduled maintenance may be held without prior notice to deal with urgent issues.
    *If maintenance is underway when a match ends, you may sometimes be unable to receive any rewards and the result may not be counted in your match records.
    *Exact start and end times may be affected by maintenance.

*Unreal® Engine, Copyright 1998 – 2019, Epic Games, Inc. All rights reserved.

*Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
*Google Play and the Google Play logo are trademarks of Google Inc.
*"e-Football" and "efootball" are registered trademarks or trademarks of Konami Digital Entertainment Co., Ltd. in Japan and other countries or regions.

Customer Inquiry

Please contact us from an inquiry form in-game, in order to provide a prompt response.
You may have to enter the details of your account and device in the inquiry form.
Please note that customer support is available in English only.
[Extras] > [Support] > [Contact & FAQ] > [Inquiry Form]

Regular Maintenance Times

eFootball PES 2021 will be unavailable due to regular maintenance each week on the day and time listed below:

Day and Time

Thursdays between 00:00 - 06:00 (UTC)

Note:

・Please note that the game will be unavailable during these times. Furthermore, the maintenance period may be changed if required.

・You will be unable to play either VS User or VS COM matches from 15 minutes before maintenance begins. Event matches will also be unavailable.

・If you are playing a VS User match when maintenance begins, that match will be null and void. VS COM and VS COM (Sim) matches can be resumed after maintenance ends but only for a period of 24 hours after being matched with a COM opponent. Please note that any time that elapses during maintenance counts towards this 24-hour time limit.

・Due to periods of heavy network traffic that are common after maintenance, we may temporarily limit access to the server to ensure a smoother gameplay experience for all users. In such cases, you may encounter the following message when attempting to log in: "Access to the server is currently limited due to heavy traffic. Try again?"
Selecting "Retry" will make another attempt at connecting to the server.

・In the event maintenance ends before 06:00 (UTC), there is a chance there will be no Auctions available in the Auction List for some time.

We apologize for any inconvenience this may cause.

Compatibility

iOS
Requires iOS 10.0 or later.
Recommended devices
- iPhone 5s or later, iPad Pro, iPad Air or later, iPad mini 2 or later, iPod Touch(6th generation) or later
Android
Requires Android OS version 5.0 or later

Additional Info About Iconic Moment Series Players

See the following for additional info regarding the Iconic Moment Series players.

  • ・ All Iconic Moment Series Players that you own can still be used after major version updates.
  • ・ The stats and rarity levels of Iconic Moment Series players are fixed, and are not subject to changes in updates or during maintenance.
  • ・ The Condition Rating of Iconic Moment Series players is fixed to “B", and is not subject to change during Live Updates.
  • ・ Converting a duplicate Iconic Moment Series player into a Trainer and using him to train an identical variation of the same player yields a tremendous effect. Additionally, Trainers converted from Iconic Moment Series players still produce an enhanced effect when used on different variations of the same player.
  • ・ You can only trade players from the Iconic Moment Series if you have 3 copies of the same variation.
  • ・ Photographs displayed on Iconic Moment Series player cards are subject to change.
  • ・ Iconic Moment Series players that you have signed may be rendered unusable due to league and licensing issues. If any such issues should occur during a major version update, affected Iconic Moment Series players that you own will be replaced with other players.
  • ・ The stat boost applied to Iconic Moment Series players by matching your Model Team to their team is only reflected in Squad Management (including the Player Details screen). All other areas of the game will display the pre-boost stat values.

*Multiple variations of the same Iconic Moment Series player may exist in the game. Each different variation of a player comes with a unique photo, allowing you to easily distinguish between them.

We have plans to release more Iconic Moment Series players moving forward, and we hope you will be excited to see what's in store.
Thank you for your continued support of eFootball PES 2020.

About Featured Players

*Featured Players obtained in eFootball PES 2021 are only usable in eFootball PES 2021.
*In-game player club data is frequently synchronized with real world soccer data through PES Live Updates. However, there is a chance that PES's club data is not entirely up to date. We therefore encourage you to check the [Available Players] for each Agent before attempting to obtain a player.
*The Trade feature allows you to exchange 3 copies of the same variation of a Featured Player. Differing variations of the same Featured Player cannot be traded.
*Different variations of the same Featured Player may also have different Popularity levels.
*Featured Player rarity and stats/abilities will not be altered by any updates or during maintenance.
*The Condition Rating for Featured Players is subject to change with each Live Update.
*Featured Player images are subject to change.
*All Featured Players are subject to postponement and/or cancelation without prior notice. Make sure to check the list of Available Players for each Agent before use.
*You may be unable to use certain players after signing them due to changes to actual league circumstances or licensing issues.

[Important] Account Info Alert

According to the Terms of Use for this application, you may not sublicense, lease, lend, sell, gift, bequeath, trade, transfer, or provide use or access to any user names or passwords or associated account settings (including any game-related information), except as expressly provided by Konami, and any such act or attempted act is prohibited and void. You shall not attempt to use or access the Application with any user name or password that you did not personally register with Konami.
Recently, a number of incidents involving the exchange/sharing of user IDs and other account information for the purposes of performing Data Linking or Data Transfers have come to our attention. This sort of behavior is also prohibited according to the Terms of Use.

If you are discovered to have engaged in any behavior in violation of the Terms of Use, your account may be subject to bans or other disciplinary sanctions.
Once banned, your account will be unable to access the game.

We kindly request that you refrain from sharing your account details with any other users. We also advise against publishing any account details on social media and other websites, and that you take caution to avoid individuals or organizations that may attempt to coerce you into providing them with your account information.

[Important] Security Alert

We regularly receive reports of malicious online behavior targeting users of PES 2020. This includes instances of phishing sites and malware sites that claim to offer GP and/or myClub Coins in a bid to trick users into disclosing personal information, such as their KONAMI ID, Owner ID, password, phone number, and email address. This information can then be used to access further personal information or hijack user accounts.

Please be aware that we have absolutely no affiliation with any of these sites or apps, and all claims of being able to receive in-game currency such as myClub Coins and/or GP are false. We strongly advise users to be very careful not to provide any personal information to these sorts of fraudulent sites and applications.

About Linking Data

Refer to the steps below to link you data. Linking data is a great way to ensure that your current gameplay data is not lost if you change devices or accidentally delete the app.

How to link your data:
Go to [Extras] > [Support] > [Link Data]

You can find further information about linking data at the following location:
[Extras] > [Support] > [Contact] > [FAQ] > [Data Transfer]

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