Important Info Regarding the v4.6.0 Update

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Regular Maintenance Times

Information

  • iPhone/iPad
  • Android
  • iPhone/iPad information

  • 2020-07-06 Event National Teams Tour

    Event

    Earn GP, Special Trainers, and other rewards by collecting Event Points in this event. And don't forget, the more points you collect - the better the rewards!
    Additionally, this event has Rapid Reward Zones, meaning that the intervals between 10,000 and 13,000 points, and 20,000 and 23,000 points will grant you rewards more regularly than usual.
    You might also get the opportunity to play in an Invitational Match during the event. Don't fret if you lose the first time around, because the difficulty will be automatically lowered so you have a better chance to beat it the next time it appears for you.
    All in all, this event is an excellent opportunity to earn some amazing rewards - so don't miss out!

    Period

    07/06/2020 00:00 - 07/12/2020 23:59 (UTC)

    Note:

    *Event bonuses and event conditions are based on the most recent player data in the app.
    *Event Points are only valid in the event within the Tour Event in which they were earned.
    *Only matches that finished during the event period are counted towards the rewards you can obtain.
    *The event schedule and details are subject to change without prior notice.
    *If any user is deemed to have breached the User Agreement, we will enact the appropriate measures as set forth in the Agreement itself.
    *Please note that maintenance may sometimes be carried out without advance notification.
    *Please note that you cannot play matches within 15 minutes of the start of maintenance.
    *If maintenance in underway when a match ends, you may not be able to receive any rewards, and the result may not be counted in your records.
    *Exact start and end times may be affected by maintenance.

  • 2020-07-06 Agent National Team Selection - RUSSIA

    About Agents

    A variety of promising and proven talent from national teams around the world will be available in-game as Featured Players with exclusive portrait designs.
    As is the case with all Featured Players, many of their stats are set higher than usual.
    Stay on top of the Featured Players list to ensure a steady stream of top talent onto your squad.

    Period

    07/06/2020 00:00 - 07/08/2020 23:59 (UTC)

    Note:

    *Featured Players obtained in eFootball PES 2020 are only usable in eFootball PES 2020.
    *In-game player club data is frequently synchronized with real world soccer data through PES Live Updates. However, there is a chance that PES's club data is not entirely up to date. We therefore encourage you to check the [Available Players] for each Agent before attempting to obtain a player.
    *The Trade feature allows you to exchange 3 copies of the same variation of a Featured Player. Differing variations of the same Featured Player cannot be traded.
    *You can check the list of "Available Players" by pressing the magnifying glass icon on the bottom-left of each agent's panel.
    *This Agent may differ to those of the same name that were previously available.
    *If a disconnection occurs while the player acquisition sequence is playing, you will still correctly obtain the player according the pre-set odds and he will be added to your list. You can view the players you obtained by going to [Club House] > [My Team] > [Players].
    *The pre-set odds are the same for all players for each ball color.
    *Probabilities are rounded up and displayed to 1 decimal place. This means that the total of all preset odds may occasionally exceed 100%.
    *You may obtain duplicate players from this Agent. You may also obtain players identical to those you already own or have owned.
    *Different variations of the same Featured Player may also have different Popularity levels.
    *Featured Player rarity and stats/abilities will not be altered by any updates or during maintenance.
    *The Condition Rating for Featured Players is subject to change with each Live Update.
    *Featured Player images are subject to change.
    *All Featured Players are subject to postponement and/or cancelation without prior notice. Make sure to check the list of Available Players for each Agent before use.
    *You may be unable to use certain players after signing them due to changes to actual league circumstances or licensing issues.
    *Exact start and end times may be affected by maintenance.

  • 2020-07-06 Announcements 25th Anniversary x UEFA EURO 2020™ Campaign

    Thanks for playing eFootball PES 2020!
    The PES series is set to celebrate its 25th anniversary in July 2020.
    To add to the excitement, we'll be holding an exclusive Matchday competition themed after the final tournament of the UEFA EURO 2020™.
    Various events and login bonuses will be available to mark the occasion. Don't miss out!

    Duke it out in UEFA EURO 2020™ Matchday

    Throughout the tournament period, you will be able to join various UEFA EURO 2020™-themed Matchday events.
    The group stage of the tournament will see participating teams separated into 6 groups. The top 16 teams from this stage will then proceed on to the knockout stage.
    UEFA EURO 2020™ Matchday events will be available in both the mobile and console versions of PES, and results from all platforms will be aggregated to determine which teams progress.

    More information will be announced in-game soon. You can also check out the official UEFA EURO 2020™ Matchday website for further details.

    UEFA EURO 2020™ Matchday Events in PES 2020 Mobile will be available every day between the following times:
    06:00 - 22:59 (UTC)

    LEGENDS - European National Teams

    We'll soon be running a 3-week login campaign where you'll be able to obtain 3 "LEGENDS - European National Teams" Agents for free every week!
    This Agent can sign players who have competed in the UEFA EURO at some point during their careers.
    You'll also be able to acquire these Agents in-game while the campaign is underway, so don't waste any time in assembling your EURO collection!

    Campaign Period
    07/09/2020 01:00 - 07/12/2020 23:59 (UTC)
    07/16/2020 01:00 - 07/19/2020 23:59 (UTC)
    07/23/2020 01:00 - 07/26/2020 23:59 (UTC)
    *The players available to Agents from this campaign may differ depending on the week.

    UEFA EURO 2020™ Matchday Login Present

    Over the course of this 3 week campaign, you'll get 300 myClub Coins for each week that you log in to the game.

    Campaign Period
    07/06/2020 00:00 - 07/12/2020 23:59 (UTC)
    07/13/2020 00:00 - 07/19/2020 23:59 (UTC)
    07/20/2020 00:00 - 07/26/2020 23:59 (UTC)
    *Only one login present is available per week.

    POTW - UEFA EURO 2020™ Coming Soon

    In the coming days and weeks, several Featured Players selected based on overall match results from the UEFA EURO 2020™ Matchday competition will be available in-game.

    National Team Selection

    Promising and proven players from 9 different countries participating in the UEFA EURO 2020™ will soon be available in-game as Featured Players.

    Round 1
    National Team Selection - ENGLAND
    National Team Selection - NETHERLANDS
    National Team Selection - RUSSIA

    Event Period
    07/06/2020 00:00 - 07/08/2020 23:59 (UTC)

    Round 2
    National Team Selection - BELGIUM
    National Team Selection - FRANCE
    National Team Selection - ITALY

    Event Period
    07/13/2020 00:00 - 07/15/2020 23:59 (UTC)

    Round 3
    National Team Selection - SPAIN
    National Team Selection - GERMANY
    National Team Selection - PORTUGAL

    Event Period
    07/20/2020 00:00 - 07/22/2020 23:59 (UTC)

    Predict-The-Winner Campaign

    We will be holding a campaign where users will be rewarded for accurately predicting the winner of the UEFA EURO 2020™ Matchday competition.
    A staggering total of 100 million myClub Coins will be divided evenly amongst users who accurately predict the winner, so don't miss this chance to top up your club's coffers!

    Check back soon for more information.

    Notes:

    *Make sure to claim the rewards before they expire.
    *All details are subject to change without prior notice.

*Unreal® Engine, Copyright 1998 – 2019, Epic Games, Inc. All rights reserved.

*Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
*Google Play and the Google Play logo are trademarks of Google Inc.
*"e-Football" and "efootball" are registered trademarks or trademarks of Konami Digital Entertainment Co., Ltd. in Japan and other countries or regions.

Customer Inquiry

Please contact us from an inquiry form in-game, in order to provide a prompt response.
You may have to enter the details of your account and device in the inquiry form.
Please note that customer support is available in English only.
[Extras] > [Support] > [Contact & FAQ] > [Inquiry Form]

Changes to Regular Maintenance Times

Starting on 04/02/2020, Thursday's weekly maintenance will be run during the following times:

Day and Time

Thursdays between 00:00 - 06:00 (UTC)

Note:

・Changes to the maintenance schedule may result in certain events and campaigns running for a shorter period than announced.

・Please note that the game will be unavailable during these times. Furthermore, the maintenance period may be changed if required.

・You will be unable to play either VS User or VS COM matches from 15 minutes before maintenance begins. Event matches will also be unavailable.

・If you are playing a VS User match when maintenance begins, that match will be null and void. VS COM and VS COM (Sim) matches can be resumed after maintenance ends but only for a period of 24 hours after being matched with a COM opponent. Please note that any time that elapses during maintenance counts towards this 24-hour time limit.

・Due to periods of heavy network traffic that are common after maintenance, we may temporarily limit access to the server to ensure a smoother gameplay experience for all users. In such cases, you may encounter the following message when attempting to log in: "Access to the server is currently limited due to heavy traffic. Try again?"
Selecting "Retry" will make another attempt at connecting to the server.

・In the event maintenance ends before 06:00 (UTC), there is a chance there will be no Auctions available in the Auction List for some time.

We apologize for any inconvenience this may cause.

Compatibility

iOS
Requires iOS 10.0 or later.
Recommended devices
- iPhone 5s or later, iPad Pro, iPad Air or later, iPad mini 2 or later, iPod Touch(6th generation) or later
Android
Requires Android OS version 5.0 or later

Additional Info About Iconic Moment Series Players

See the following for additional info regarding the Iconic Moment Series players.

  • ・ All Iconic Moment Series Players that you own can still be used after major version updates.
  • ・ The stats and rarity levels of Iconic Moment Series players are fixed, and are not subject to changes in updates or during maintenance.
  • ・ The Condition Rating of Iconic Moment Series players is fixed to “B", and is not subject to change during Live Updates.
  • ・ Converting a duplicate Iconic Moment Series player into a Trainer and using him to train an identical variation of the same player yields a tremendous effect. Additionally, Trainers converted from Iconic Moment Series players still produce an enhanced effect when used on different variations of the same player.
  • ・ You can only trade players from the Iconic Moment Series if you have 3 copies of the same variation.
  • ・ Photographs displayed on Iconic Moment Series player cards are subject to change.
  • ・ Iconic Moment Series players that you have signed may be rendered unusable due to league and licensing issues. If any such issues should occur during a major version update, affected Iconic Moment Series players that you own will be replaced with other players.
  • ・ The stat boost applied to Iconic Moment Series players by matching your Model Team to their team is only reflected in Squad Management (including the Player Details screen). All other areas of the game will display the pre-boost stat values.

*Multiple variations of the same Iconic Moment Series player may exist in the game. Each different variation of a player comes with a unique photo, allowing you to easily distinguish between them.

We have plans to release more Iconic Moment Series players moving forward, and we hope you will be excited to see what's in store.
Thank you for your continued support of eFootball PES 2020.

About Featured Players

*Featured Players obtained in eFootball PES 2020 are only usable in eFootball PES 2020.
*In-game player club data is frequently synchronized with real world soccer data through PES Live Updates. However, there is a chance that PES's club data is not entirely up to date. We therefore encourage you to check the [Available Players] for each Agent before attempting to obtain a player.
*The Trade feature allows you to exchange 3 copies of the same variation of a Featured Player. Differing variations of the same Featured Player cannot be traded.
*Different variations of the same Featured Player may also have different Popularity levels.
*Featured Player rarity and stats/abilities will not be altered by any updates or during maintenance.
*The Condition Rating for Featured Players is subject to change with each Live Update.
*Featured Player images are subject to change.
*All Featured Players are subject to postponement and/or cancelation without prior notice. Make sure to check the list of Available Players for each Agent before use.
*You may be unable to use certain players after signing them due to changes to actual league circumstances or licensing issues.

[Important] Account Info Alert

According to the Terms of Use for this application, you may not sublicense, lease, lend, sell, gift, bequeath, trade, transfer, or provide use or access to any user names or passwords or associated account settings (including any game-related information), except as expressly provided by Konami, and any such act or attempted act is prohibited and void. You shall not attempt to use or access the Application with any user name or password that you did not personally register with Konami.
Recently, a number of incidents involving the exchange/sharing of user IDs and other account information for the purposes of performing Data Linking or Data Transfers have come to our attention. This sort of behavior is also prohibited according to the Terms of Use.

If you are discovered to have engaged in any behavior in violation of the Terms of Use, your account may be subject to bans or other disciplinary sanctions.
Once banned, your account will be unable to access the game.

We kindly request that you refrain from sharing your account details with any other users. We also advise against publishing any account details on social media and other websites, and that you take caution to avoid individuals or organizations that may attempt to coerce you into providing them with your account information.

[Important] Security Alert

We regularly receive reports of malicious online behavior targeting users of PES 2020. This includes instances of phishing sites and malware sites that claim to offer GP and/or myClub Coins in a bid to trick users into disclosing personal information, such as their KONAMI ID, Owner ID, password, phone number, and email address. This information can then be used to access further personal information or hijack user accounts.

Please be aware that we have absolutely no affiliation with any of these sites or apps, and all claims of being able to receive in-game currency such as myClub Coins and/or GP are false. We strongly advise users to be very careful not to provide any personal information to these sorts of fraudulent sites and applications.

About Linking Data

Refer to the steps below to link you data. Linking data is a great way to ensure that your current gameplay data is not lost if you change devices or accidentally delete the app.

How to link your data:
Go to [Extras] > [Support] > [Link Data]

You can find further information about linking data at the following location:
[Extras] > [Support] > [Contact] > [FAQ] > [Data Transfer]

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