This issue was resolved during maintenance on 09/03/2026.

The missing items are now reflected in-game within the affected users' accounts.
We have also sent GP as a token of apology.

We apologize for any inconveniences caused.

Posted on 09/01/2026
We have confirmed an issue affecting some users in which items obtained under certain conditions are not being reflected correctly.

We are currently investigating the cause of this issue and working on a fix.

We apologize for any inconvenience this may have caused.