Please detail your inquiry to us.
Please note that this inquiry form is only applicable for the console version (PlayStation® 4, PlayStation® 5, Xbox One, Xbox Series X|S, Steam®, and Windows).
Unfortunately, we will not be able to respond to any inquiries sent regarding the mobile version (iOS and Android) from this site. Inquiries for the mobile version should be sent from inside the game app.
Also, note that this form should not be used to report malicious behavior. To report a specific user, you must go to that user's "User Details" menu and press the "Report" button.
Please note that we do not send individual responses to reports of malicious behavior. We also do not respond to inquiries related to account sanctions.
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*Please ensure that your username is entered correctly, as it may be required to perform a thorough investigation.
*We will not respond to individual comments or requests.
*We may respond to reported problems and issues via in-game notices or the eFootball™ official website. In those instances, we will not be making any further personal responses.
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