• iPhone/iPad
  • Android
  • iPhone/iPad version information

  • 2018-09-18 Announcements Matchmaking difficulties

    We confirmed that some users are experiencing difficulties on matchmaking in Special Online Challenge owing to high traffic volume.

    If you find a difficulty on matchmaking in this event, please wait a few minutes before trying it again.

  • 2018-09-18 System Fault Server Issues

    Between 15:58 and 16:17 on 17/09/2018 (UTC), some users encountered the following issue.

    ・Inability to connect to the server

    ・Excessive wait times when connecting to the server

    ・ Matches that fail to conclude properly

    As an apology for this issue, we distributed a compensation of 10,000GP to all users who installed the app and completed the tutorial by 06:30 on 18/09/2018 (UTC).

    We apologize sincerely for any inconvenience caused by these issues.

  • 2018-09-17 System Fault Connection issues

    We are aware of the following issues that are currently affecting some users:
    - It takes a long time to connect to the server
    - A connection with the server cannot be made

    If you are experiencing either of these issues, please wait a while and try again later.
    We apologise for any inconvenience this may cause.

Kick-Off Campaign

Play PES mobile to get your hands on the Kick-Off Campaign bonus! See below for details.

【Kick-Off Campaign】

"Partner Clubs Selection" Silver-or-higher guaranteed SP agent x3


3 SP Agents that guarantee SILVER ball or higher Players from FC BARCELONA or LIVERPOOL FC.

*Your Kick-Off bonus will be sent to the [Inbox] once you install the app and complete the tutorial.
*Bonuses have two expiry dates; one for claiming the bonus and the other for using it. Be sure to both claim and use your bonus before each respective expiry date passes.
*Once the bonus has been distributed, you can view its availability period in your inbox.
*Once you have claimed the bonus, you can view its validity period by selecting [Contract] > [Agent].
*To see what Players you can obtain with this bonus, go to the "Available Players" list.
*The season info for Players available in this bonus is "18C".
*The Players in the banner above represent only some of the Players available.
*Please note that this campaign may be cancelled without warning.

*Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
*Google Play and the Google Play logo are trademarks of Google Inc.

Contact us

Customer Inquiry
Please contact us from an inquiry form in-game, in order to provide a prompt response.
You may have to enter the details of your account and device in the inquiry form.
Please note that customer support is available in English only.
[EXTRAS] > [Support] > [contact] > [Inquiry Form]


Requires iOS 9.0 or later.
Recommended devices
- iPhone 5s or later, iPad Pro, iPad mini 2 or later, iPod Touch(6th generation or later)
Requires Android OS version 5.0 or later

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