Important Info Regarding the v4.2.0 Update

Please click here in you deleted and reinstalled the game

Regular Maintenance Times

Information

  • iPhone/iPad
  • Android
  • iPhone/iPad Information

  • 2020-02-25 Announcements eFootball Season Program Reward Expiration Date

    The rewards for the eFootball Season Program were delivered during maintenance on 20/02/2020.
    Note that the expiration time of the Special Agents is 05/03/2020 01:59 (UTC).
    Make sure you sign players with the Agents before the expiration.

    You can also check each Special Agent's expiration date, by going to:

    [Contract] > [Agent] > [Special]

  • 2020-02-24 Agent Club Selection - FC BARCELONA

    About Agents

    The best and most exciting players from your favourite top tier clubs will now appear in-game with a new design under the 'Featured Player' category!
    Featured Players have higher stats than standard players, and may even come equipped with additional skills that will allow adept users to take full advantage of their technical flair.
    This time, players from FC BARCELONA will be featured.
    Stay on top of the Featured Players list to ensure a steady stream of top talent into your squad.

    Period

    24/02/2020 02:00 - 27/02/2020 01:59 (UTC)

    Note:

    *Featured Players obtained in eFootball PES 2020 are only usable in eFootball PES 2020.
    *In-game player club data is frequently synchronised with real world football data through PES Live Updates. Despite this fact, there is a chance that PES's club data is not entirely up to date. We therefore encourage you to check the [Available Players] for each Agent before attempting to obtain a player.
    *The Trade feature allows you to exchange 3 copies of the same variation of a Featured Player. Differing variations of the same Featured Player cannot be traded.
    *You can check the list of "Available Players" by pressing the magnifying glass icon in the bottom-left of each agent's panel.
    *This Agent may differ to previously available Agents of the same name.
    *If a disconnection occurs while the player acquisition sequence is playing, you will still correctly obtain the player according the pre-set odds and he will be added to your list. You can view the players you obtained by going to [Club House] > [My Team] > [Players].
    *The pre-set odds are the same for all players for each ball colour.
    *Probabilities are rounded up and displayed to 1 decimal place. This means that the total of all pre-set odds may occasionally exceed 100%.
    *You may obtain duplicate players from this Agent. You may also obtain identical players to those you already own or have owned.
    *Different variations of the same Featured Player may also have different Popularity levels.
    *Featured Player rarity and stats/abilities will not be altered by any updates or during maintenance.
    *The Condition Rating for Featured Players is subject to change with each Live Update.
    *Featured Player images are subject to change.
    *All Featured Players are subject to postponement and/or cancellation without prior warning. Be sure to check the list of Available Players for each Agent before use.
    *You may be unable to use certain players after signing them due to changes to actual league circumstances or licensing issues.
    *Exact start and end times may be affected by maintenance.

  • 2020-02-24 Agent Club Selection - BOCA JUNIORS

    About Agents

    The best and most exciting players from your favourite top tier clubs will now appear in-game with a new design under the 'Featured Player' category!
    Featured Players have higher stats than standard players, and may even come equipped with additional skills that will allow adept users to take full advantage of their technical flair.
    This time, players from BOCA JUNIORS will be featured.
    Stay on top of the Featured Players list to ensure a steady stream of top talent into your squad.

    Period

    24/02/2020 02:00 - 27/02/2020 01:59 (UTC)

    Note:

    *Featured Players obtained in eFootball PES 2020 are only usable in eFootball PES 2020.
    *In-game player club data is frequently synchronised with real world football data through PES Live Updates. Despite this fact, there is a chance that PES's club data is not entirely up to date. We therefore encourage you to check the [Available Players] for each Agent before attempting to obtain a player.
    *The Trade feature allows you to exchange 3 copies of the same variation of a Featured Player. Differing variations of the same Featured Player cannot be traded.
    *You can check the list of "Available Players" by pressing the magnifying glass icon in the bottom-left of each agent's panel.
    *This Agent may differ to previously available Agents of the same name.
    *If a disconnection occurs while the player acquisition sequence is playing, you will still correctly obtain the player according the pre-set odds and he will be added to your list. You can view the players you obtained by going to [Club House] > [My Team] > [Players].
    *The pre-set odds are the same for all players for each ball colour.
    *Probabilities are rounded up and displayed to 1 decimal place. This means that the total of all pre-set odds may occasionally exceed 100%.
    *You may obtain duplicate players from this Agent. You may also obtain identical players to those you already own or have owned.
    *Different variations of the same Featured Player may also have different Popularity levels.
    *Featured Player rarity and stats/abilities will not be altered by any updates or during maintenance.
    *The Condition Rating for Featured Players is subject to change with each Live Update.
    *Featured Player images are subject to change.
    *All Featured Players are subject to postponement and/or cancellation without prior warning. Be sure to check the list of Available Players for each Agent before use.
    *You may be unable to use certain players after signing them due to changes to actual league circumstances or licensing issues.
    *Exact start and end times may be affected by maintenance.

*Unreal® Engine, Copyright 1998 – 2019, Epic Games, Inc. All rights reserved.

*Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
*Google Play and the Google Play logo are trademarks of Google Inc.

Customer Inquiry

Please contact us from an inquiry form in-game, in order to provide a prompt response.
You may have to enter the details of your account and device in the inquiry form.
Please note that customer support is available in English only.
[Extras] > [Support] > [Contact & FAQ] > [Inquiry Form]

Regular Maintenance Times

eFootball PES 2020 will be unavailable due to regular maintenance each week on the day and time listed below:

Day and Time

Thursdays between 02:00 - 08:00 (UTC)

Note:

・Please note that the game will be unavailable during these times. Furthermore, the maintenance period may be changed if required.

・You will be unable to play either VS User or VS COM matches from 15 minutes before maintenance begins. Event matches will also be unavailable.

・If you are playing a VS User match when maintenance begins, that match will be null and void. VS COM and VS COM (Sim) matches can be resumed after maintenance ends, but only for a period of 24 hours after being matched with a COM opponent. Please note that any time that elapses during maintenance counts towards this 24 hour time limit.

・Due to periods of heavy network traffic that are common after maintenance, we may temporarily limit access to the server to ensure a smoother gameplay experience for all users. In such cases, you may encounter the following message when attempting to log in: "Access to the server is currently limited due to heavy traffic. Try again?"
Selecting "Retry" will make another attempt at connecting to the server.

・In case the maintenance ends before 08:00 (UTC), there is a chance that there will be no Auctions available in the Auction List for some time.

We appreciate your patience and understanding in this matter.

Compatibility

iOS
Requires iOS 10.0 or later.
Recommended devices
- iPhone 5s or later, iPad Pro, iPad Air or later, iPad mini 2 or later, iPod Touch(6th generation) or later
Android
Requires Android OS version 5.0 or later

About Featured Players

*Featured Players obtained in eFootball PES 2020 are only usable in eFootball PES 2020.
*In-game player club data is frequently synchronised with real world football data through PES Live Updates. Despite this fact, there is a chance that PES's club data is not entirely up to date. We therefore encourage you to check the [Available Players] for each Agent before attempting to obtain a player.
*The Trade feature allows you to exchange 3 copies of the same variation of a Featured Player. Differing variations of the same Featured Player cannot be traded.
*Different variations of the same Featured Player may also have different Popularity levels.
*Featured Player rarity and stats/abilities will not be altered by any updates or during maintenance.
*The Condition Rating for Featured Players is subject to change with each Live Update.
*Featured Player images are subject to change.
*All Featured Players are subject to postponement and/or cancellation without prior warning. Be sure to check the list of Available Players for each Agent before use.
*You may be unable to use certain players after signing them due to changes to actual league circumstances or licensing issues.

[Important] Account Info Alert

According to the Terms of Use for this application, you may not sublicense, lease, lend, sell, gift, bequeath, trade, transfer or provide use or access to any user names or passwords or associated account settings (including any game-related information), except as expressly provided by Konami, and any such act or attempted act is prohibited and void. You shall not attempt to use or access the Application with any user name or password that you did not personally register with Konami.
Recently, a number of incidents involving the exchange/sharing of user IDs and other account information for the purposes of performing Data Linking or Data Transfers have come to our attention. This sort of behaviour is also prohibited according to the Terms of Use.

If you are discovered to have engaged in any behaviour in violation of the Terms of Use, your account may be subject to bans or other disciplinary sanctions.
Once banned, your account will be unable to access the game.

We kindly request that you refrain from sharing your account details with any other users. We also advise against publishing any account details on social media and other websites, and that you take caution to avoid individuals or organisations that may attempt to coerce you to provide them with your account information.

[Important] Security Alert

We regularly receive reports of malicious online behaviours targeting users of PES 2020. These include instances of phishing sites and malware that claim to offer GP and/or myClub Coins in a bid to coerce users to disclose personal information such as their KONAMI ID, Owner ID, password, phone number and email address. This information can then be used to access further personal details or hijack user accounts.

Please be aware that we have absolutely no affiliation with any of these sites or apps, and all claims of being able to receive in-game currency such as myClub Coins and/or GP are false. We strongly advise users to take great caution not to provide any personal information to these sorts of fraudulent sites and applications.

About Linking Data

Refer to the steps below to link you data. Linking data is a great way to ensure that your current gameplay data is not lost when you change devices, or if you accidentally delete the app.

How to link your data:
Go to [Extras] > [Support] > [Link Data]

You can find further details regarding linking data at the following location:
[Extras] > [Support] > [Contact] > [FAQ] > [Data Transfer]

adidas, the 3-Bars logo, the 3-Stripe trade mark and Climacool are registered trade marks of the adidas Group, used with permission. The use of images and names of the football players in this game is under license from FIFPro Commercial Enterprises BV. © 2019, DFB The FA is an official trade mark of The Football Association Limited and is subject to extensive trade mark registrations worldwide. Copyright FFF © Official Licensee of the FIGC The FIGC logo is a registered trade mark of the Federazione Italiana Giuoco Calcio All Rights Reserved By JFA ©J.League Producto Oficial Licenciado RFEF Officially Licensed by Eredivisie C.V. and Stichting CAO voor Contractspelers ™ © 2019 THE ARSENAL FOOTBALL CLUB PLC, ALL RIGHTS RESERVED. © S.L.B. Producto Oficial. Official Videogame(s) of CORINTHIANS © Manchester United Football Club Limited 2019 All rights reserved Official Licensed Product of A.C. Milan Official product manufactured and distributed by KONAMI under licence granted by A.S. Roma S.p.A and Soccer s.a.s. di Brand Management S.r.l.