We recently confirmed that there is an issue affecting users that purchase the Coins + Bonus pack available in the SHOP. It is triggered if the game crashes or is closed while processing the purchase of your pack, and you then restart the game and open the Coins + Bonus page in the SHOP once again.

Specifically, the issue causes it to appear as if you have acquired multiple strips and players even though each pack only contains one of each.

If you encounter the issue, restarting the game should cause any phantom duplicates of your strip and player to disappear.

DO NOT release or attempt to convert any phantom duplicates of your player into a Trainer, as this may result in that player being unavailable to you the next time your restart the game.

A fix for this issue is planned for a future update.

We apologise for any inconvenience this may cause.

About Agents

Get your hands on Fans' Choice players - a series of Featured Players selected by the community!
These players will be available in-game with exclusive portrait designs, and many of their stats will be set higher than usual as a reflection of their standout performance during the matches of this season.
A total of 11 players from 11 different clubs in the league will be available. Sign them all to create your very own Winning Eleven!
There is no limit to the amount of times the Fans' Choice Special Agent can be used.
Don't miss this chance to add some top talent your squad!

Period

03/08/2020 00:00 - 09/08/2020 23:59 (UTC)

Note:

*Featured Players obtained in eFootball PES 2020 are only usable in eFootball PES 2020.
*In-game player club data is frequently synchronised with real world football data through PES Live Updates. Despite this fact, there is a chance that PES's club data is not entirely up to date. We therefore encourage you to check the [Available Players] for each Agent before attempting to obtain a player.
*The Trade feature allows you to exchange 3 copies of the same variation of a Featured Player. Differing variations of the same Featured Player cannot be traded.
*You can check the list of "Available Players" by pressing the magnifying glass icon in the bottom-left of each agent's panel.
*This Agent may differ to previously available Agents of the same name.
*If a disconnection occurs while the player acquisition sequence is playing, you will still correctly obtain the player according the pre-set odds and he will be added to your list. You can view the players you obtained by going to [Club House] > [My Team] > [Players].
*The pre-set odds are the same for all players for each ball colour.
*Probabilities are rounded up and displayed to 1 decimal place. This means that the total of all pre-set odds may occasionally exceed 100%.
*You may obtain duplicate players from this Agent. You may also obtain identical players to those you already own or have owned.
*Different variations of the same Featured Player may also have different Popularity levels.
*Featured Player rarity and stats/abilities will not be altered by any updates or during maintenance.
*The Condition Rating for Featured Players is subject to change with each Live Update.
*Featured Player images are subject to change.
*All Featured Players are subject to postponement and/or cancellation without prior warning. Be sure to check the list of Available Players for each Agent before use.
*You may be unable to use certain players after signing them due to changes to actual league circumstances or licensing issues.
*Exact start and end times may be affected by maintenance.

About Agents

Get your hands on Fans' Choice players - a series of Featured Players selected by the community!
These players will be available in-game with exclusive portrait designs, and many of their stats will be set higher than usual as a reflection of their standout performance during the matches of this season.
A total of 11 players from 11 different clubs in the league will be available. Sign them all to create your very own Winning Eleven!
There is no limit to the amount of times the Fans' Choice Special Agent can be used.
Don't miss this chance to add some top talent your squad!

Period

03/08/2020 00:00 - 09/08/2020 23:59 (UTC)

Note:

*Featured Players obtained in eFootball PES 2020 are only usable in eFootball PES 2020.
*In-game player club data is frequently synchronised with real world football data through PES Live Updates. Despite this fact, there is a chance that PES's club data is not entirely up to date. We therefore encourage you to check the [Available Players] for each Agent before attempting to obtain a player.
*The Trade feature allows you to exchange 3 copies of the same variation of a Featured Player. Differing variations of the same Featured Player cannot be traded.
*You can check the list of "Available Players" by pressing the magnifying glass icon in the bottom-left of each agent's panel.
*This Agent may differ to previously available Agents of the same name.
*If a disconnection occurs while the player acquisition sequence is playing, you will still correctly obtain the player according the pre-set odds and he will be added to your list. You can view the players you obtained by going to [Club House] > [My Team] > [Players].
*The pre-set odds are the same for all players for each ball colour.
*Probabilities are rounded up and displayed to 1 decimal place. This means that the total of all pre-set odds may occasionally exceed 100%.
*You may obtain duplicate players from this Agent. You may also obtain identical players to those you already own or have owned.
*Different variations of the same Featured Player may also have different Popularity levels.
*Featured Player rarity and stats/abilities will not be altered by any updates or during maintenance.
*The Condition Rating for Featured Players is subject to change with each Live Update.
*Featured Player images are subject to change.
*All Featured Players are subject to postponement and/or cancellation without prior warning. Be sure to check the list of Available Players for each Agent before use.
*You may be unable to use certain players after signing them due to changes to actual league circumstances or licensing issues.
*Exact start and end times may be affected by maintenance.

We recently confirmed that there is an issue affecting users that purchase the Coins + Bonus pack available in the SHOP. It is triggered if the game crashes or is closed while processing the purchase of your pack, and you then restart the game and open the Coins + Bonus page in the SHOP once again.

Specifically, the issue causes it to appear as if you have acquired multiple strips and players even though each pack only contains one of each.

If you encounter the issue, restarting the game should cause any phantom duplicates of your strip and player to disappear.

DO NOT release or attempt to convert any phantom duplicates of your player into a Trainer, as this may result in that player being unavailable to you the next time your restart the game.

A fix for this issue is planned for a future update.

We apologise for any inconvenience this may cause.

About Agents

Get your hands on Fans' Choice players - a series of Featured Players selected by the community!
These players will be available in-game with exclusive portrait designs, and many of their stats will be set higher than usual as a reflection of their standout performance during the matches of this season.
A total of 11 players from 11 different clubs in the league will be available. Sign them all to create your very own Winning Eleven!
There is no limit to the amount of times the Fans' Choice Special Agent can be used.
Don't miss this chance to add some top talent your squad!

Period

03/08/2020 00:00 - 09/08/2020 23:59 (UTC)

Note:

*Featured Players obtained in eFootball PES 2020 are only usable in eFootball PES 2020.
*In-game player club data is frequently synchronised with real world football data through PES Live Updates. Despite this fact, there is a chance that PES's club data is not entirely up to date. We therefore encourage you to check the [Available Players] for each Agent before attempting to obtain a player.
*The Trade feature allows you to exchange 3 copies of the same variation of a Featured Player. Differing variations of the same Featured Player cannot be traded.
*You can check the list of "Available Players" by pressing the magnifying glass icon in the bottom-left of each agent's panel.
*This Agent may differ to previously available Agents of the same name.
*If a disconnection occurs while the player acquisition sequence is playing, you will still correctly obtain the player according the pre-set odds and he will be added to your list. You can view the players you obtained by going to [Club House] > [My Team] > [Players].
*The pre-set odds are the same for all players for each ball colour.
*Probabilities are rounded up and displayed to 1 decimal place. This means that the total of all pre-set odds may occasionally exceed 100%.
*You may obtain duplicate players from this Agent. You may also obtain identical players to those you already own or have owned.
*Different variations of the same Featured Player may also have different Popularity levels.
*Featured Player rarity and stats/abilities will not be altered by any updates or during maintenance.
*The Condition Rating for Featured Players is subject to change with each Live Update.
*Featured Player images are subject to change.
*All Featured Players are subject to postponement and/or cancellation without prior warning. Be sure to check the list of Available Players for each Agent before use.
*You may be unable to use certain players after signing them due to changes to actual league circumstances or licensing issues.
*Exact start and end times may be affected by maintenance.

About Agents

Get your hands on Fans' Choice players - a series of Featured Players selected by the community!
These players will be available in-game with exclusive portrait designs, and many of their stats will be set higher than usual as a reflection of their standout performance during the matches of this season.
A total of 11 players from 11 different clubs in the league will be available. Sign them all to create your very own Winning Eleven!
There is no limit to the amount of times the Fans' Choice Special Agent can be used.
Don't miss this chance to add some top talent your squad!

Period

03/08/2020 00:00 - 09/08/2020 23:59 (UTC)

Note:

*Featured Players obtained in eFootball PES 2020 are only usable in eFootball PES 2020.
*In-game player club data is frequently synchronised with real world football data through PES Live Updates. Despite this fact, there is a chance that PES's club data is not entirely up to date. We therefore encourage you to check the [Available Players] for each Agent before attempting to obtain a player.
*The Trade feature allows you to exchange 3 copies of the same variation of a Featured Player. Differing variations of the same Featured Player cannot be traded.
*You can check the list of "Available Players" by pressing the magnifying glass icon in the bottom-left of each agent's panel.
*This Agent may differ to previously available Agents of the same name.
*If a disconnection occurs while the player acquisition sequence is playing, you will still correctly obtain the player according the pre-set odds and he will be added to your list. You can view the players you obtained by going to [Club House] > [My Team] > [Players].
*The pre-set odds are the same for all players for each ball colour.
*Probabilities are rounded up and displayed to 1 decimal place. This means that the total of all pre-set odds may occasionally exceed 100%.
*You may obtain duplicate players from this Agent. You may also obtain identical players to those you already own or have owned.
*Different variations of the same Featured Player may also have different Popularity levels.
*Featured Player rarity and stats/abilities will not be altered by any updates or during maintenance.
*The Condition Rating for Featured Players is subject to change with each Live Update.
*Featured Player images are subject to change.
*All Featured Players are subject to postponement and/or cancellation without prior warning. Be sure to check the list of Available Players for each Agent before use.
*You may be unable to use certain players after signing them due to changes to actual league circumstances or licensing issues.
*Exact start and end times may be affected by maintenance.