Important Info Regarding the v4.2.0 Update

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Regular Maintenance Times

"eFootball PES 2020" Update Overview


  • iPhone/iPad
  • Android
  • iPhone/iPad Information

  • 2020-02-22 Announcements Watch eFootball.Pro Now and Receive 100 myClub Coins!

    eFootball.Pro to be held on 22/02/2020!

    Everyone who uses the link in this article to watch the matches will receive 100 myClub Coins as a reward.


    eFootball.Pro is a tournament in which professional esports players compete as representatives of real-world football clubs.

    Clubs will compete in a league-style competition until April, whereupon the top ranking clubs will be selected to face off in a final tournament held in May.

    Prize money will be awarded to clubs according to their final standing.
    Special awards will also be given to the MVP and the best goal of the tournament.

    Fans will have the option to spectate the action from the News section in PES 2020, and will be rewarded with myClub Coins for doing so! Stay tuned for more details.

    Support your favourite clubs and players as they vie for dominance.

    Live streaming schedule:

    22/02/2020 12:00 - 16:00 (UTC)


    100 myClub Coins

    *Rewards will be sent during maintenance on 05/03/2020.


    To be eligible to receive rewards, you must watch the eFootball matches using the link available in the in-game news page by 01:59 on 27/02/2020 (UTC).

    *Please note that users who access the video by any means other than this link will not be eligible to earn the rewards. Provided you used the correct link, you will be eligible to earn rewards the moment you start watching the video.


    Be sure to claim items from your Inbox before they expire.

    The event schedule and details are subject to change without prior warning.

  • 2020-02-21 Announcements eFootball Season Program Rewards

    We noted some users did not receive the correct rewards for the 1st round of the eFootball Season Program, which were distributed during the 20/02/2020 maintenance.
    This round took into account the total amount of points that users accumulated up until 09/02/2020.

    Currently, we are hard at work to solve this issue.
    We will disclose further information as soon as possible.

    We apologise for any inconveniences this issue may have caused.

  • 2020-02-21 eFootball SCHALKE 04 V ARSENAL


    This is an eFootball Season Program Matchday event.
    In this event, you'll join a side and compete in Group Matches to earn Event Points, which are your ticket to awesome rewards like GP and Scouts who can find players that match the event's theme. Additionally, if your side earns more points than the other in the Group Match Stage, it will gain an advantage in the "Grand Final", where a representative from each side competes to decide the overall winner of the event.
    Picking players from teams affiliated with your side will earn you additional points in Group Matches, making squad composition an important factor to consider in each event.
    In Matchday, even the smallest contribution can be the difference between victory and defeat, so join a side now and be the difference that matters!

    Group Match Stage

    21/02/2020 02:00 - 23/02/2020 13:59 (UTC)

    Grand Final

    23/02/2020 14:00 - 24/02/2020 01:59 (UTC)


    *Event bonuses and Event Conditions are based on the most recent player data in the app.
    *Your rating is affected by your results in all eFootball-category matches with the exception of Grand Finals.
    *Please ensure that you have a stable connection while playing matches. Depending on the circumstances, disconnects can result in a loss -meaning that you will be ineligible to receive any rewards.
    *You are assigned a rating of either "A", "B", or "C" depending on how many times you have disconnected while playing against other users online. If your rating falls to category C, limitations will be imposed upon your ability to use online matchmaking.
    *Result Rewards and Grand Final Rewards are sent to you after the Grand Final and must be claimed before the Event ends. Please note that you will not be able to claim these rewards if the Event ends while you are watching the Grand Final.
    *Users with a stable connection will be given priority to be chosen as the Representative of their Side.
    *If it is deemed difficult to match you with users in the opposing Side, you may be matched with users from your own Side.
    *Event Points earned in matches against users from your own Side allow you to gain Event Point Rewards and affect Side Rankings, but they are not used to determine which Side is winning the Group Match Stage.
    *If you do not finish your match before the end of the Group Match Stage, you will not acquire Event Points.
    *You can only spectate Grand Final matches of events in which you participated.
    *Matchday is divided into three Classes, and you are assigned a Class according to your Rating. You can view the Class you were assigned from your User Details.
    *The event schedule and details are subject to change without prior warning.
    *If any user is deemed to have breached the User Agreement, we will enact the appropriate measures as set out in the Agreement itself.
    *Please note that maintenance may sometimes be carried out without advance notification.
    *If maintenance in underway when a match ends, you may sometimes be unable to receive any rewards and the result may not be counted in your records.
    *Exact start and end times may be affected by maintenance.

*Unreal® Engine, Copyright 1998 – 2019, Epic Games, Inc. All rights reserved.

*Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
*Google Play and the Google Play logo are trademarks of Google Inc.

Customer Inquiry

Please contact us from an inquiry form in-game, in order to provide a prompt response.
You may have to enter the details of your account and device in the inquiry form.
Please note that customer support is available in English only.
[Extras] > [Support] > [Contact & FAQ] > [Inquiry Form]

Regular Maintenance Times

eFootball PES 2020 will be unavailable due to regular maintenance each week on the day and time listed below:

Day and Time

Thursdays between 02:00 - 08:00 (UTC)


・Please note that the game will be unavailable during these times. Furthermore, the maintenance period may be changed if required.

・You will be unable to play either VS User or VS COM matches from 15 minutes before maintenance begins. Event matches will also be unavailable.

・If you are playing a VS User match when maintenance begins, that match will be null and void. VS COM and VS COM (Sim) matches can be resumed after maintenance ends, but only for a period of 24 hours after being matched with a COM opponent. Please note that any time that elapses during maintenance counts towards this 24 hour time limit.

・Due to periods of heavy network traffic that are common after maintenance, we may temporarily limit access to the server to ensure a smoother gameplay experience for all users. In such cases, you may encounter the following message when attempting to log in: "Access to the server is currently limited due to heavy traffic. Try again?"
Selecting "Retry" will make another attempt at connecting to the server.

・In case the maintenance ends before 08:00 (UTC), there is a chance that there will be no Auctions available in the Auction List for some time.

We appreciate your patience and understanding in this matter.


Requires iOS 10.0 or later.
Recommended devices
- iPhone 5s or later, iPad Pro, iPad Air or later, iPad mini 2 or later, iPod Touch(6th generation) or later
Requires Android OS version 5.0 or later

About Featured Players

*Featured Players obtained in eFootball PES 2020 are only usable in eFootball PES 2020.
*In-game player club data is frequently synchronised with real world football data through PES Live Updates. Despite this fact, there is a chance that PES's club data is not entirely up to date. We therefore encourage you to check the [Available Players] for each Agent before attempting to obtain a player.
*The Trade feature allows you to exchange 3 copies of the same variation of a Featured Player. Differing variations of the same Featured Player cannot be traded.
*Different variations of the same Featured Player may also have different Popularity levels.
*Featured Player rarity and stats/abilities will not be altered by any updates or during maintenance.
*The Condition Rating for Featured Players is subject to change with each Live Update.
*Featured Player images are subject to change.
*All Featured Players are subject to postponement and/or cancellation without prior warning. Be sure to check the list of Available Players for each Agent before use.
*You may be unable to use certain players after signing them due to changes to actual league circumstances or licensing issues.

[Important] Account Info Alert

According to the Terms of Use for this application, you may not sublicense, lease, lend, sell, gift, bequeath, trade, transfer or provide use or access to any user names or passwords or associated account settings (including any game-related information), except as expressly provided by Konami, and any such act or attempted act is prohibited and void. You shall not attempt to use or access the Application with any user name or password that you did not personally register with Konami.
Recently, a number of incidents involving the exchange/sharing of user IDs and other account information for the purposes of performing Data Linking or Data Transfers have come to our attention. This sort of behaviour is also prohibited according to the Terms of Use.

If you are discovered to have engaged in any behaviour in violation of the Terms of Use, your account may be subject to bans or other disciplinary sanctions.
Once banned, your account will be unable to access the game.

We kindly request that you refrain from sharing your account details with any other users. We also advise against publishing any account details on social media and other websites, and that you take caution to avoid individuals or organisations that may attempt to coerce you to provide them with your account information.

[Important] Security Alert

We regularly receive reports of malicious online behaviours targeting users of PES 2020. These include instances of phishing sites and malware that claim to offer GP and/or myClub Coins in a bid to coerce users to disclose personal information such as their KONAMI ID, Owner ID, password, phone number and email address. This information can then be used to access further personal details or hijack user accounts.

Please be aware that we have absolutely no affiliation with any of these sites or apps, and all claims of being able to receive in-game currency such as myClub Coins and/or GP are false. We strongly advise users to take great caution not to provide any personal information to these sorts of fraudulent sites and applications.

About Linking Data

Refer to the steps below to link you data. Linking data is a great way to ensure that your current gameplay data is not lost when you change devices, or if you accidentally delete the app.

How to link your data:
Go to [Extras] > [Support] > [Link Data]

You can find further details regarding linking data at the following location:
[Extras] > [Support] > [Contact] > [FAQ] > [Data Transfer]

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