• iPhone/iPad
  • Android
  • iPhone/iPad information

  • 2019-07-22 Announcements Featured Player Notice (25/07/2019 - 01/08/2019)

    No Special Agents that sign Featured Players are planned for release during the following period:

    25/07/2019 - 01/08/2019

  • 2019-07-22 Event VS Elite Clubs


    Training Bonanza Campaign, live now! Get double the rewards in the limited period!
    Complete the VS Elite Clubs event and you'll obtain a ★5 Special Trainer.
    Using the ★5 Special Trainer on a player will result in an enormous experience gain, making this an invaluable opportunity to boost some of your favourite players.
    Don't let this amazing opportunity slip through your fingers!


    22/07/2019 02:00 - 23/07/2019 01:59 (UTC)


    *Only matches that finished during the event period are counted towards the rewards you can obtain.
    *Tap an event's info icon to see more detailed information about it.
    *The event schedule and details are subject to change without prior warning.
    *If any user is deemed to have breached the User Agreement, we will enact the appropriate measures as set out in the Agreement itself.
    *Please note that maintenance may sometimes be carried out without advance notification.
    *Please note that you cannot play matches from 15 minutes before maintenance begins.
    *If maintenance in underway when a match ends, you may sometimes be unable to receive any rewards and the result may not be counted in your records.
    *Exact start and end times may be affected by maintenance.

  • 2019-07-19 Announcements FC Bayern München coming to eFootball PES 2020!

    We here at the PES team are incredibly excited to announce our new partnership with FC Bayern München for eFootball PES 2020 - scheduled for release on September 10th, 2019.
    Our co-operation with FC Bayern München means that you'll be able to sign both current and legend players from this club, including 11 3D scanned players who have been modelled in-game with jaw dropping realism.
    You'll also be able to play matches at FC Bayern München's home stadium, Allianz Arena, which has been rendered with unprecedented attention to detail.

    And that's not all! FC Bayern München players will also be available to sign as Featured Players!

    We are currently offering an exclusive 10% discount to owners of the full version of PES 2019 (PlayStation®4/Xbox One™/PC STEAM) when they pre-order/purchase the digital version of the eFootball PES 2020 LEGEND EDITION.
    Access the STORE from the in-game banner to pre-order/purchase at the discounted price.
    For more details on these features and more, press the link below to check out the official PES 2020 website for more details.

*Unreal® Engine, Copyright 1998 – 2018, Epic Games, Inc. All rights reserved.

*Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
*Google Play and the Google Play logo are trademarks of Google Inc.

Contact us

Customer Inquiry
Please contact us from an inquiry form in-game, in order to provide a prompt response.
You may have to enter the details of your account and device in the inquiry form.
Please note that customer support is available in English only.
[EXTRAS] > [Support] > [contact] > [Inquiry Form]


Requires iOS 9.0 or later.
Recommended devices
- iPhone 5s or later, iPad Pro, iPad Air or later, iPad mini 2 or later, iPod Touch(6th generation) or later
Requires Android OS version 5.0 or later

About Featured Players

Featured Players obtained in PES 2019 are only usable in PES 2019.

・The Trade feature allows you to exchange 3 copies of the same variation of a Featured Player. Differing variations of the same Featured Player cannot be traded.

The Overall Rating displayed on each Featured Player may differ depending on where the player is viewed. For this reason, make sure you check the list of Available Players before signing a player to determine their actual Overall Rating.

・In the case of Special Agents with a limited number of uses, you may not be able to obtain each Featured Player signable by that Agent within the number of uses available to you.

・Different variations of the same Featured Player may also have different Popularity levels.

・Featured Player rarity and stats/abilities will not be altered by any updates or during maintenance.

・The Condition Rating for Featured Players is subject to change with each Live Update.

・Featured Player images are subject to change.

・All Featured Players are subject to postponement and/or cancellation without prior warning. Be sure to check the list of Available Players for each Agent before use.

[Important] Account Info Alert

According to the Terms of Use for this application, you may not sublicense, lease, lend, sell, gift, bequeath, trade, transfer or provide use or access to any user names or passwords or associated account settings (including any game-related information), except as expressly provided by Konami, and any such act or attempted act is prohibited and void. You shall not attempt to use or access the Application with any user name or password that you did not personally register with Konami.
Recently, a number of incidents involving the exchange/sharing of user IDs and other account information for the purposes of performing Data Linking or Data Transfers have come to our attention. This sort of behaviour is also prohibited according to the Terms of Use.

If you are discovered to have engaged in any behaviour in violation of the Terms of Use, your account may be subject to bans or other disciplinary sanctions.
Once banned, your account will be unable to access the game.

We kindly request that you refrain from sharing your account details with any other users. We also advise against publishing any account details on social media and other websites, and that you take caution to avoid individuals or organisations that may attempt to coerce you to provide them with your account information.

[Important] Security Alert

We regularly receive reports of malicious online behaviours targeting users of PES 2018. These include instances of phishing sites and malware that claim to offer GP and/or myClub Coins in a bid to coerce users to disclose personal information such as their KONAMI ID, Owner ID, password, phone number and email address. This information can then be used to access further personal details or hijack user accounts.

Please be aware that we have absolutely no affiliation with any of these sites or apps, and all claims of being able to receive in-game currency such as myClub Coins and/or GP are false. We strongly advise users to take great caution not to provide any personal information to these sorts of fraudulent sites and applications.

About Linking Data

Refer to the steps below to link you data. Linking data is a great way to ensure that your current gameplay data is not lost when you change devices, or if you accidentally delete the app.

How to link your data:
Go to [Extras] > [Support] > [Link Data]

You can find further details regarding linking data at the following location:
[Extras] > [Support] > [Contact] > [FAQ] > [Data Transfer]

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