Update (10/12/2019)

This is an update to inform you that the issue that caused us to temporarily disable all PvP modes was one where some users noticed that their rating suddenly dropped to "1" after playing a match.

We have now rectified the issue, and PvP functionality was restored to the game in maintenance today.

During the same maintenance run, users affected by the issue were sent 10,000 GP as compensation, and also had their ratings restored to the their 05/12/2019 values.

Please note that any matches played after the onset of the issue will still be recorded in your match records.

Furthermore, as a result of this issue, users were not able to access the Open Challenge originally scheduled to be run between 08:00 on 05/12 and 01:59 on 09/12 (UTC). To apologise for this, all users have been sent the 100 myClub Coins that would have been earned for completing the challenge for the first time.

We thank you once again for your patience and understanding, and apologise sincerely for any inconvenience caused.


Update (06/12/2019)
At this point in time, we plan to restore all PvP functionality to the game on 10/12/2019.

Please keep in mind that this date may need to be pushed back if we run into any problems while applying the fix.

Conversely, we may be able to reinstate PvP functionality ahead of schedule if all goes according to plan.

We apologise once again for any inconvenience caused.


Original Post (06/12/2019)
We have made the decision to temporarily disable all PvP modes in the game to deal with an unexpected issue.

As a result of this, all scheduled events available through [eFootball] > [Event] have been cancelled.

Friend List Matches and eFootball Standard Matches have also been disabled, and attempting to play either of these modes will result in an error message being displayed.

Rest assured, we are currently hard at work on a fix to rectify the issue and restore PvP functionality to the game as soon as possible.

More information will be announced soon, including details regarding compensation to be sent out to users as a way of making amends for any inconvenience caused.

We are aware of how frustrating this may be for many of you, and we appreciate your patience and continued support of eFootball PES 2020.

Event

Earn myClub Coins as a first-time award in this event.
Beat rivals from around the world to vie for glory!

Period

10/12/2019 06:30 - 16/12/2019 01:59 (UTC)

Note:

*Event bonuses and Event Conditions are based on the most recent player data in the app.
*Your rating is affected by your results in all your eFootball-category matches.
*Please ensure that you have a stable connection while playing matches. Depending on the circumstances, disconnects can result in a loss -meaning that you will be ineligible to receive any rewards.
*You are assigned a rating of either "A", "B", or "C" depending on how many times you have disconnected while playing against other users online. If your rating falls to category C, limitations will be imposed upon your ability to use online matchmaking.
*Only matches that finished during the event period are counted towards the rewards you can obtain.
*If "Play a match to completion" is one of the Conditions for Completion, the match will still count as your win even if your opponent either forfeits or disconnects.
*The event schedule and details are subject to change without prior warning.
*If any user is deemed to have breached the User Agreement, we will enact the appropriate measures as set out in the Agreement itself.
*Please note that maintenance may sometimes be carried out without advance notification.
*Please note that you cannot play matches from 15 minutes before maintenance begins.
*If maintenance in underway when a match ends, you may sometimes be unable to receive any rewards and the result may not be counted in your records.
*Exact start and end times may be affected by maintenance.

Temporary maintenance will be held during the times below:

Date and Time

10/12/2019 6:00 - 10/12/2019 8:00 (UTC)

Note:

Please note that the game will be unavailable during these times.
Furthermore, the maintenance period may be changed if required.

*You will be unable to play either VS User or VS COM matches from 15 minutes before maintenance begins. Event matches will also be unavailable.
*If you are playing a VS User match when the maintenance begins, that match will be null and void.
You will be able to resume VS COM and VS COM (Sim) matches after maintenance has ended, however, if you fail to resume an interrupted VS COM match within 24 hours of being matched with your opponent, an error occurs in the creation of match progress data and the match cannot be resumed. Please note that any time that lapses during maintenance counts towards this 24 hour time limit.

We apologise for any inconvenience this may cause.

Update (10/12/2019)

This is an update to inform you that the issue that caused us to temporarily disable all PvP modes was one where some users noticed that their rating suddenly dropped to "1" after playing a match.

We have now rectified the issue, and PvP functionality was restored to the game in maintenance today.

During the same maintenance run, users affected by the issue were sent 10,000 GP as compensation, and also had their ratings restored to the their 05/12/2019 values.

Please note that any matches played after the onset of the issue will still be recorded in your match records.

Furthermore, as a result of this issue, users were not able to access the Open Challenge originally scheduled to be run between 08:00 on 05/12 and 01:59 on 09/12 (UTC). To apologise for this, all users have been sent the 100 myClub Coins that would have been earned for completing the challenge for the first time.

We thank you once again for your patience and understanding, and apologise sincerely for any inconvenience caused.


Update (06/12/2019)
At this point in time, we plan to restore all PvP functionality to the game on 10/12/2019.

Please keep in mind that this date may need to be pushed back if we run into any problems while applying the fix.

Conversely, we may be able to reinstate PvP functionality ahead of schedule if all goes according to plan.

We apologise once again for any inconvenience caused.


Original Post (06/12/2019)
We have made the decision to temporarily disable all PvP modes in the game to deal with an unexpected issue.

As a result of this, all scheduled events available through [eFootball] > [Event] have been cancelled.

Friend List Matches and eFootball Standard Matches have also been disabled, and attempting to play either of these modes will result in an error message being displayed.

Rest assured, we are currently hard at work on a fix to rectify the issue and restore PvP functionality to the game as soon as possible.

More information will be announced soon, including details regarding compensation to be sent out to users as a way of making amends for any inconvenience caused.

We are aware of how frustrating this may be for many of you, and we appreciate your patience and continued support of eFootball PES 2020.

Event

Earn myClub Coins as a first-time award in this event.
Beat rivals from around the world to vie for glory!

Period

10/12/2019 06:30 - 16/12/2019 01:59 (UTC)

Note:

*Event bonuses and Event Conditions are based on the most recent player data in the app.
*Your rating is affected by your results in all your eFootball-category matches.
*Please ensure that you have a stable connection while playing matches. Depending on the circumstances, disconnects can result in a loss -meaning that you will be ineligible to receive any rewards.
*You are assigned a rating of either "A", "B", or "C" depending on how many times you have disconnected while playing against other users online. If your rating falls to category C, limitations will be imposed upon your ability to use online matchmaking.
*Only matches that finished during the event period are counted towards the rewards you can obtain.
*If "Play a match to completion" is one of the Conditions for Completion, the match will still count as your win even if your opponent either forfeits or disconnects.
*The event schedule and details are subject to change without prior warning.
*If any user is deemed to have breached the User Agreement, we will enact the appropriate measures as set out in the Agreement itself.
*Please note that maintenance may sometimes be carried out without advance notification.
*Please note that you cannot play matches from 15 minutes before maintenance begins.
*If maintenance in underway when a match ends, you may sometimes be unable to receive any rewards and the result may not be counted in your records.
*Exact start and end times may be affected by maintenance.

Temporary maintenance will be held during the times below:

Date and Time

10/12/2019 6:00 - 10/12/2019 8:00 (UTC)

Note:

Please note that the game will be unavailable during these times.
Furthermore, the maintenance period may be changed if required.

*You will be unable to play either VS User or VS COM matches from 15 minutes before maintenance begins. Event matches will also be unavailable.
*If you are playing a VS User match when the maintenance begins, that match will be null and void.
You will be able to resume VS COM and VS COM (Sim) matches after maintenance has ended, however, if you fail to resume an interrupted VS COM match within 24 hours of being matched with your opponent, an error occurs in the creation of match progress data and the match cannot be resumed. Please note that any time that lapses during maintenance counts towards this 24 hour time limit.

We apologise for any inconvenience this may cause.