video

Information

  • iPhone/iPad
  • Android
  • iPhone/iPad version information

  • 2018-09-20 Announcements PES 2019 Update Announcement Celebration

    The moment that fans have eagerly awaited finally arrived at TOKYO GAME SHOW 2018, where it was announced that the PES 2018 mobile app's highly anticipated update to PES 2019 is scheduled for December, 2018.
    To celebrate the reveal, we're bringing you a commemorative login bonus which can be claimed by logging in once a day.
    Be sure to log in daily during the period listed below to make the most of this special campaign!

    Day 1
    ・Bonus Period: 20/09/2018 05:00 (UTC) - 21/09/2018 04:59 (UTC)
    ・Special Trainer ALL ★3 x1

    Day 2
    ・Bonus Period: 21/09/2018 05:00 (UTC) - 22/09/2018 04:59 (UTC)
    ・Special Agent Gold+ x1

    Day 3
    ・Bonus Period: 22/09/2018 05:00 (UTC) - 23/09/2018 04:59 (UTC)
    ・Scout "Area: Europe ★5"

    Day 4
    ・Bonus Period: 23/09/2018 05:00 (UTC) - 24/09/2018 04:59 (UTC)
    ・20,190 GP

    For more details on the update to PES 2019, use the link below.

    To the official website

    Note:

    *After completing the tutorial, go to your Inbox during the event to claim your bonus reward.
    *Be sure to claim items from your Inbox before they expire.
    *The event schedule and details are subject to change without prior warning.

    Thank you for your continued support for PES 2018 PRO EVOLUTION SOCCER.

  • 2018-09-19 Announcements [UPDATE] Matchmaking difficulties

    We have been informed that some users experienced the difficulties on matchmaking between 17/09/2018 16:00 - 19/09/2018 04:00 (UTC) in Special Online Challenge. This issue was rectified at 04:00 on 19/09/2018 (UTC).
    As an apology, all users who installed the app and completed the tutorial by 11:00 on 18/09/2018 (UTC) were sent a compensation of 10,000GP.

    We apologise sincerely for any inconvenience caused by this issue.

  • 2018-09-18 Announcements Matchmaking difficulties

    We confirmed that some users are experiencing difficulties on matchmaking in Special Online Challenge owing to high traffic volume.

    If you find a difficulty on matchmaking in this event, please wait a few minutes before trying it again.

Kick-Off Campaign

Play PES mobile to get your hands on the Kick-Off Campaign bonus! See below for details.

【Kick-Off Campaign】

"Partner Clubs Selection" Silver-or-higher guaranteed SP agent x3

【Bonuses】

3 SP Agents that guarantee SILVER ball or higher Players from FC BARCELONA or LIVERPOOL FC.

*Your Kick-Off bonus will be sent to the [Inbox] once you install the app and complete the tutorial.
*Bonuses have two expiry dates; one for claiming the bonus and the other for using it. Be sure to both claim and use your bonus before each respective expiry date passes.
*Once the bonus has been distributed, you can view its availability period in your inbox.
*Once you have claimed the bonus, you can view its validity period by selecting [Contract] > [Agent].
*To see what Players you can obtain with this bonus, go to the "Available Players" list.
*The season info for Players available in this bonus is "18C".
*The Players in the banner above represent only some of the Players available.
*Please note that this campaign may be cancelled without warning.

*Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
*Google Play and the Google Play logo are trademarks of Google Inc.

Contact us

Customer Inquiry
Please contact us from an inquiry form in-game, in order to provide a prompt response.
You may have to enter the details of your account and device in the inquiry form.
Please note that customer support is available in English only.
[EXTRAS] > [Support] > [contact] > [Inquiry Form]

Compatibilty

iOS
Requires iOS 9.0 or later.
Recommended devices
- iPhone 5s or later, iPad Pro, iPad mini 2 or later, iPod Touch(6th generation or later)
Android
Requires Android OS version 5.0 or later

[Important] Account Info Alert

According to the Terms of Use for this application, you may not sublicense, lease, lend, sell, gift, bequeath, trade, transfer or provide use or access to any user names or passwords or associated account settings (including any game-related information), except as expressly provided by Konami, and any such act or attempted act is prohibited and void. You shall not attempt to use or access the Application with any user name or password that you did not personally register with Konami.
Recently, a number of incidents involving the exchange/sharing of user IDs and other account information for the purposes of performing Data Linking or Data Transfers have come to our attention. This sort of behaviour is also prohibited according to the Terms of Use.

If you are discovered to have engaged in any behaviour in violation of the Terms of Use, your account may be subject to bans or other disciplinary sanctions.
Once banned, your account will be unable to access the game.

We kindly request that you refrain from sharing your account details with any other users. We also advise against publishing any account details on social media and other websites, and that you take caution to avoid individuals or organisations that may attempt to coerce you to provide them with your account information.

[Important] Security Alert

We regularly receive reports of malicious online behaviours targeting users of PES 2018. These include instances of phishing sites and malware that claim to offer GP and/or myClub Coins in a bid to coerce users to disclose personal information such as their KONAMI ID, Owner ID, password, phone number and email address. This information can then be used to access further personal details or hijack user accounts.

Please be aware that we have absolutely no affiliation with any of these sites or apps, and all claims of being able to receive in-game currency such as myClub Coins and/or GP are false. We strongly advise users to take great caution not to provide any personal information to these sorts of fraudulent sites and applications.

About Linking Data

Refer to the steps below to link you data. Linking data is a great way to ensure that your current gameplay data is not lost when you change devices, or if you accidentally delete the app.

How to link your data:
Go to [Extras] > [Support] > [Link Data]

You can find further details regarding linking data at the following location:
[Extras] > [Support] > [Contact] > [FAQ] > [Data Transfer]

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