Please detail your inquiry to us.

We regret to inform you that we are an English language only support center.

Regarding account suspensions/banned accounts, we implement disciplinary action according to the terms of use mentioned in the game.

Please know that we do not respond to player reports or feedback related inquiries.

Fields with * are required items. Please fill them out appropriately.

*Please ensure that your username is entered correctly as it may be required to perform a thorough investigation.
*We will not respond to individual comments or requests.
*Any problems or issues will be notified in-game or will be posted on the official website.

In-Game Username*

Email address*

Email address (retype)*

*Please double-check that your email address is correct.

Date and time of incident (GMT)(GMT)*

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Please provide the details of the situation.

*If you are dealing with network connection issues, please provide the following information


Type of the network


Modem Manufacturer/Model Number

Router Manufacturer/Model Number

Privacy Policy CA Addendum


*If your domain setting has a restriction with receiving emails into your account, please change the setting in order for you to be able to receive emails from the following domain: []