Support

International Support

For support in other regions, please visit the sites below.
Europe / Japan / Asia

Customer Support

In order to better serve you, we would like to take this opportunity to introduce you to our new support process!

Here on our new Konami Customer Support Center you can navigate our in-depth Knowledge Base with over 200 articles, which is available 24 hours a day, 7 days a week, or walk through our simple to use trouble-shooter. If you can't find your answer there, you can submit a ticket to our knowledgeable Customer Support Team!

The following features are available at the Konami Customer Support Center:

FAQs
Browse or search the FAQs for a wide variety of solutions.
Troubleshooter
Take a step by step tour to find your answer.
Submit a Ticket
Submit a ticket to the Konami Customer Support Team.
Chat
Chat with a KONAMI Support team member.

Country United States (English)