Regarding "C_NAJM_0020" Error
All devices

We are aware that some users were unable to log in during the following period, with the "C_NAJM_0020" error code being shown.

03/21/2024 07:12 - 03/22/2024 07:55 (UTC)

We can confirm that this issue has been resolved.
Users who were previously affected by this issue should now be able to log in normally.

On the same note, the affected users will see their Avatar being reverted to default after logging in.
If you want to reselect an Avatar, please choose from any of the currently available Avatars.

As a token of apology, we will be sending a compensation to all affected users at a later date.

We apologize for any inconveniences caused.