Social Media Policy

language :日本語/English

1. Posts and updates from our social media accounts (including X, Facebook, YouTube, and other accounts) will be posted during our business hours from Monday through Friday, as well as on days when events are held or streamed.
2. Please note that posts and content shared on our accounts may include the personal views of the staff members responsible and do not necessarily represent the official stance of our company.
3. We may feature user-generated content (images, videos, livestreams, and blogs) from participants in our official events or from different media outlets.
4. We welcome you to follow us. We may also follow you back from our accounts.
5. We may reply to posts or comments made on our accounts.
6. Please note that, as a general rule, we do not reply to direct messages or similar communications, except when we request you to send them as part of our advertising or promotional activities.
7. We accept requests and inquiries regarding our products and services through our customer service contact form. Additionally, if we determine that your inquiry is best addressed through our customer service contact form—even if it is not a request or inquiry—we may direct you to that form.