INFO DETAIL

[Update] Known Issues in eFootball™ 2023
Announcements
PS5 PS4 XboxOne Xbox X|S Steam Windows10

Posted on 16/09/2022

A fix for the issue below was implemented via the Live Update released on 08/09/2022, and 10,000 GP was sent to all users that have created an account by 16/09/2022 10:00 (UTC) as a token of apology.

・ Names are not shown properly on Strips for some teams

We are hard at work to implement a fix to resolve or reduce the incidence of the issues listed below. The fix is planned for the v2.1.0 update, which is scheduled to be released in October.

・ Online matches are interrupted and considered voided

・ Long loading times for some images in the menu screen

・ Frame rate decreases during matches played in Gewiss Stadium when setting the Time to "Night" and Season to "Summer"

We sincerely apologise for any inconvenience caused.

Posted on 02/09/2022

Thank you for playing eFootball™ 2023.

See below for an issue that was recently confirmed by the dev team.

We plan to fix this issue by applying a Live Update on 08/09/2022.

・ Names are not shown properly on Strips for some teams

We are also investigating the issues described below.

As soon as we find the causes, we will do our best to fix them in the earliest update possible.

・ Long loading times for some images in the menu screen

・ Frame rate decreases during matches played in Gewiss Stadium when setting the Time to "Night" and Season to "Summer"

・ Online matches are interrupted and considered voided

We are currently investigating the aforementioned issues and will provide more details as soon as they become available.

As an apology for this issue, we will send a 5★ Nominating Contract to all users that have created an account by 02/09/2022 02:00 (UTC).

*Please be aware that items in the Inbox may have an expiry date.

In addition, we will send another 10,000 GP as compensation for these issues when the fixes become available.

We sincerely apologise for any inconvenience caused.