If you have any issues, please check the Help and FAQ sections beforehand, as they may help you solve the problem faster. This is especially true for issues related to data transfers, since we have an extensive FAQ for this topic. If you are still encountering issues after checking the Help and FAQ sections, please get in touch using the respective Inquiry Forms below. Please note that we are only able to respond to issues communicated in Japanese, English, Brazilian Portuguese, Korean, Indonesian, Turkish, Arabic and Thai.
*If you can see this app in Google Play/App Store, it means the game is officially available to play in your country or region. Please note that access from other regions or countries is prohibited, and for this reason we cannot provide any support in case of issues.
*Account deletion can be requested via "Delete User ID" in-game.
To report any allegations of illegal content by users and other individuals and entities, please use our dedicated EU Digital Services Act reporting form available at: