konami

Information

  • iOS
  • Android
  • iOS information

  • 2019-06-10 JST Issue Discovered
    The issues below has been discovered.

    [Details]
    Some users see the pop-up window of the information notice whenever they go to My Page.

    We temporarily stop showing the pop-up window for the information notice.
    The fix of this issue will be available in the next update.

    We apologise for any inconvenience this may cause.
  • 2019-05-31 JST Issue Discovered
    An issue was discovered in the app as stated below.
    Unfortunately, this will take some time to fix.

    Details
    Special skill "Interceptor" does not activate on the card below if you place it in matches with both Special Skills "Perfect Read" and "Interceptor" unlocked.

    -RAPHAËL VARANE
    (UEFA ROAD TO NATIONS LEAGUE FINALS 2019)

    We expect the issue will be resolved in the next version update.
    Details for compensation will be announced on a later date.

    We apologise for any inconvenience this may cause.

  • 2019-05-24 JST Compensation for the issue announced on May 17th

    We have returned all Prime Balls and Recovery items used during the [Period] stated below to the [Subject users] on today's maintenance.

    [Subject users]
    Users who played the "Playmakers Spotlight Draw", "Playmakers Spotlight 11 Draw", "Premium Draw" or the "Newcomer Support Draw", or users who recovered their GP/BP using Prime Balls or Recovery items during the period below.

    [Period]
    PM 04:00 17/05/2019 - PM 06:41 17/05/2019

    [Return method]
    Primes Balls were returned by directly adding them to the user's posettions (purchased and free seperately).
    Recovery items (GP Charge L/GP Charge S/BP Charge L/BP Charge S) and Draw Ticket were sent to the "Mail Box" in "Mypage" .

    [Date]
    Items were returned on the maintenance on May 24th 6AM - 7AM (GMT).

    The details on the issue announced on May 17th is the following:

    [Time & Date]
    PM 04:00 17/05/2019 - PM 06:41 17/05/2019

    [Details]
    The Stats of the player listed below were incorrect.

    - GABRIEL BATISTUTA (EXTRA)

    We apologise for any inconvenience this may have caused.
  • 2019-05-17 JST End of Emergency Maintenance

    Emergency maintenance ended at the following time:

    [Time & Date]
    PM 06:41 17/05/2019 - PM 09:00 17/05/2019

    The issue below was discovered in the app and it has now been fixed.

    [Details]
    The Stats of the player listed below were incorrect.

    - GABRIEL BATISTUTA (EXTRA)


    We are now researching on this issue and conpensation will be announced on a later date.

    The following will be sent gradually as compensation to your Mail box.

    [Item]
    - 25 Prime Balls

    We apologise for any inconvenience this may have caused.

About the game

Create an unbeatable team to call your own! New PES card game app arrives!

Compatibilty

  • iOS
    Requires iOS 9.0 or later.
    Recommended devices :
    - iPhone 5s or later, iPad Pro, iPad mini 2 or later
  • Android
    Requires Android OS version 5.0 or later

*Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
*Google Play and the Google Play logo are trademarks of Google Inc.

Contact us

Customer Inquiry
Please contact us from an inquiry form in-game, in order to provide a prompt response.
You may have to enter the details of your account and device in the inquiry form.
Please note that customer support is available in English only.
[Menu] > [Information] > [Support]

Compatibilty

iOS

:
Android
Requires Android OS version 5.0 or later

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