Read This If You Deleted and Reinstalled the Game

If you deleted and reinstalled the game when applying the latest update, your game progress may not have been carried over into eFootball PES 2020.
If you are experiencing this issue, use the information from the FAQ items below to recover your data.

  • Q: If I deleted the app by mistake, can I still play with my game data if I reinstall it?
  • A: Yes, but only if you linked your data to a Game Center & Google Play account or KONAMI ID. Please choose the Link Data option from Data Transfer on the Title Screen.
  • Q: I deleted the app or lost/damaged my device, but I didn't complete the Link Data setup with a KONAMI ID or Game Center & Google Play. Then I reinstalled the app. Can I restore my account and game data?
  • A: Please go to [Extras] > [Support] > [Contact & FAQ] > [Inquiry Form] > [I can't restore my account using a data transfer] and complete an inquiry form. Make sure to include all the required information.