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eFootball PES 2021 SEASON UPDATE
Update (09/04/2021)

We have confirmed that users began encountering the following issues around 10:00 on 08/04/2021 (UTC):

・ An issue where the eFootball Point balance displayed in-game was incorrect.
・ An issue where you could not redeem eFootball Points for bonuses.

Although we failed to include them in our previous post, we have also confirmed that the following issues were occurring:

・An issue that prevented you from claiming eFootball Points from the Inbox.
・An issue that prevented you from participating in any campaign that required you to log in to KONAMI ID.

As of 13:00 on 08/04/2021 (UTC), we have confirmed a marked improvement in all of these issues.
As an apology for this issue, we have sent 10,000 GP to all users today.

Once again, we apologise sincerely for any inconvenience.

Original Post (08/04/2021)

Problema con los puntos de eFootball
Hemos confirmado la existencia de los siguientes problemas:
・ El juego muestra un saldo incorrecto de puntos de eFootball.
・ No es posible canjear puntos de eFootball por bonos.
Estamos trabajando arduamente para solucionar estos problemas.
Ofreceremos más información en cuanto esté disponible.

Mientras tanto, queremos hacerles llegar a todos los usuarios nuestras más sinceras disculpas por los inconvenientes ocasionados.