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eFootball PES 2021 SEASON UPDATE
Update (09/04/2021)

We have confirmed that users began encountering the following issues around 10:00 on 08/04/2021 (UTC):

・ An issue where the eFootball Point balance displayed in-game was incorrect.
・ An issue where you could not redeem eFootball Points for bonuses.

Although we failed to include them in our previous post, we have also confirmed that the following issues were occurring:

・An issue that prevented you from claiming eFootball Points from the Inbox.
・An issue that prevented you from participating in any campaign that required you to log in to KONAMI ID.

As of 13:00 on 08/04/2021 (UTC), we have confirmed a marked improvement in all of these issues.
As an apology for this issue, we have sent 10,000 GP to all users today.

Once again, we apologise sincerely for any inconvenience.

Original Post (08/04/2021)

Issues Affecting eFootball Points
We have confirmed that the following issues are occurring:
・ An issue where the eFootball Point balance displayed in-game is incorrect.
・ An issue where you cannot redeem eFootball Points for bonuses.
We are currently working hard on a solution for these issues.
A follow-up announcement will be made as soon as we have more information to share with you.

In the meantime, we would like to extend a sincere apology to all users for any inconvenience caused.