We have confirmed that the following issues are occurring:
・ An issue where the eFootball Point balance displayed in-game is incorrect.
・ An issue where you cannot redeem eFootball Points for bonuses.
We are currently working hard on a solution for these issues.
A follow-up announcement will be made as soon as we have more information to share with you.

In the meantime, we would like to extend a sincere apology to all users for any inconvenience caused.