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eFootball PES 2021 SEASON UPDATE
Update (09/04/2021)

We have confirmed that users began encountering the following issues around 10:00 on 08/04/2021 (UTC):

・ An issue where the eFootball Point balance displayed in-game was incorrect.
・ An issue where you could not redeem eFootball Points for bonuses.

Although we failed to include them in our previous post, we have also confirmed that the following issues were occurring:

・An issue that prevented you from claiming eFootball Points from the Inbox.
・An issue that prevented you from participating in any campaign that required you to log in to KONAMI ID.

As of 13:00 on 08/04/2021 (UTC), we have confirmed a marked improvement in all of these issues.
As an apology for this issue, we have sent 10,000 GP to all users today.

Once again, we apologise sincerely for any inconvenience.

Original Post (08/04/2021)

Problemi relativi ai punti eFootball
Abbiamo appurato che possono verificarsi i seguenti problemi:
・ I punti eFootball in tuo possesso sono incorretti all'interno del gioco.
・ Non è possibile utilizzare i punti eFootball per ottenere bonus.
Stiamo attualmente lavorando per risolvere queste problematiche.
Rilasceremo al più presto una comunicazione in merito non appena avremo ulteriori informazioni.

Nel frattempo, ci scusiamo davvero con tutti gli utenti per questi inconvenienti.