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eFootball PES 2021 SEASON UPDATE
Update (09/04/2021)

We have confirmed that users began encountering the following issues around 10:00 on 08/04/2021 (UTC):

・ An issue where the eFootball Point balance displayed in-game was incorrect.
・ An issue where you could not redeem eFootball Points for bonuses.

Although we failed to include them in our previous post, we have also confirmed that the following issues were occurring:

・An issue that prevented you from claiming eFootball Points from the Inbox.
・An issue that prevented you from participating in any campaign that required you to log in to KONAMI ID.

As of 13:00 on 08/04/2021 (UTC), we have confirmed a marked improvement in all of these issues.
As an apology for this issue, we have sent 10,000 GP to all users today.

Once again, we apologise sincerely for any inconvenience.

Original Post (08/04/2021)

影响eFootball积分的问题
我们确认下述问题会出现:
・ 游戏中显示的eFootball积分余额不正确。
・ 未能使用eFootball积分兑换奖励。
我们正在努力解决这些问题。
一旦有更多信息,我们将第一时间发布通知。

与此同时,对此给所有用户造成的不便我们深表歉意。