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eFootball PES 2021 SEASON UPDATE
Update (09/04/2021)

We have confirmed that users began encountering the following issues around 10:00 on 08/04/2021 (UTC):

・ An issue where the eFootball Point balance displayed in-game was incorrect.
・ An issue where you could not redeem eFootball Points for bonuses.

Although we failed to include them in our previous post, we have also confirmed that the following issues were occurring:

・An issue that prevented you from claiming eFootball Points from the Inbox.
・An issue that prevented you from participating in any campaign that required you to log in to KONAMI ID.

As of 13:00 on 08/04/2021 (UTC), we have confirmed a marked improvement in all of these issues.
As an apology for this issue, we have sent 10,000 GP to all users today.

Once again, we apologise sincerely for any inconvenience.

Original Post (08/04/2021)

eFootball 포인트에서 발생하는 현상에 대하여
현재 아래 현상이 발생하는 것을 확인했습니다.
・게임 내에서 현재 보유한 eFootball 포인트가 올바르게 표시되지 않는 현상
・eFootball 포인트와 보너스를 교환할 수 없는 현상
위 문제를 해결하기 위한 대응 조치를 취하고 있습니다.
대응 상황은 추후 다시 안내해 드리겠습니다.

사용자 여러분께 불편을 끼쳐 대단히 죄송합니다.