Information

eFootball PES 2020
Update (08/07/2020)

We have confirmed that some users are still experiencing crashes in Master League and Become a Legend.

If you are one of these people, make sure that you have the latest update file installed, then take the following steps:
1. Delete your current edit data by accessing the [Settings] menu from the home screen of your PS4™ system, then going to [Storage] > [System Storage] > [Saved Data] and selecting eFootball PES 2020. From there, delete both the 'Edit Data' and 'Backup Edit Data' files.
2. Start a brand new Master League or Become a Legend game. (Unfortunately, there is currently no way to avoid the crashes without restarting the game from scratch.)
*These are the same actions that were described in the 07/06/2020 announcement.

If you continue experiencing this issue after taking the above actions, we kindly ask you to contact us through the inquiry form on the official PES 2020 website.

We apologize sincerely for any inconvenience caused.

Update (07/13/2020)

The release date for the update file containing the fix for this issue has been pushed forward to 07/16.
Additionally, a Scout that can find Legend players in myClub mode will be sent out at 00:00 on 07/20/2020 (UTC) as compensation for this issue.
If you haven't played myClub, you will still be eligible to receive this Scout so long as you complete the myClub mode tutorial by 00:00 on 07/20/2020 (UTC).
Please note that any non-loan Legend players you've acquired in myClub can also be used in Master League. To do this, simply open Master League, then go to [System] > [Import a myClub Player].

We apologize sincerely for any inconvenience caused.

Original Post (07/06/2020)

Further investigation into this issue has revealed that it also affects users attempting to use imported data to begin a new game in Become a Legend. We have also discovered that the issue is only triggered by edit data from certain sources.
In response, we will be implementing a fix along with the update planned for 07/20 that will prevent users from importing data that has been identified as problematic.

Unfortunately, if you have already imported problematic data, there is currently no way for you to avoid a crash when playing either of the affected modes.

Rest assured, you will be able to start a new game in Master League or Become a Legend after you download the aforementioned update file. However, before you do this, you will need to delete your edit data.
To delete your import data, access the [Settings] menu from the home screen of your PS4™ system, then go to [Storage] > [System Storage] > [Saved Data] and select eFootball PES 2020. From there, delete both the 'Edit Data' and 'Backup Edit Data' files.

As compensation for this issue, all users that have completed the myClub tutorial by the start of maintenance on 07/20 will be sent a Scout that can find Legend players.

This Scout can be claimed from the Inbox in myClub mode.

Even if you haven't played myClub mode before, you can still qualify for this Scout as long as you complete the myClub mode tutorial by the date listed above.

We apologize sincerely for any inconvenience caused.