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[Update] Known Issues in eFootball™ 2023
Announcements
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Posted on 02/09/2022

See below for an issue that was recently confirmed by the dev team.

・ Long loading times for some images in the menu screen

We are in the process of investigating the issue and will release more information as soon as it is available.

We apologise for any inconvenience caused.

On another note, we noticed that on 30/08/2022 we posted the wrong workaround for an issue.

Please check the original version below, followed by the correct workaround.

・ Scrolling rapidly down the Player Card list in [eFootball™ World] > [My Team] > [Players] may cause the game to crash

*To avoid running into this issue, you can tap on the "Rotate" button to show the back side of Player Cards before scrolling.

Another workaround is to change the display to show a list of your players instead of Player Cards. You can do this by tapping the button in the bottom right part of the screen (one that shows three lines).

Correct workaround: *To avoid running into this issue, you can change the display to show a list of your players instead of Player Cards. You can do this by tapping the button in the bottom right part of the screen (one that shows three lines).

We apologise sincerely for any inconvenience caused.

Posted on 30/08/2022

Thank you for playing eFootball™ 2023.

See below for a list of issues recently confirmed by the dev team. Fixes for these issues will become available in an update scheduled for early September.

・ The game may crash in specific situations, such as during a match or in the Game Plan

・ Some players are not displayed correctly when [Graphics] is set to [Lowest (Prioritize Playability)]

We are also investigating the issue described below. As soon as we find the cause, we will do our best to fix it in the earliest update possible.

・ Scrolling rapidly down the Player Card list in [eFootball™ World] > [My Team] > [Players] may cause the game to crash

*To avoid running into this issue, you can tap on the "Rotate" button to show the back side of Player Cards before scrolling. Another workaround is to change the display to show a list of your players instead of Player Cards. You can do this by tapping the button in the bottom right part of the screen (one that shows three lines).

As an apology for this issue, we will send a 5★ Nominating Contract to all users that have created an account by 08/09/2022 02:00 (UTC).

*Please be aware that items in the Inbox may have an expiry date.

In addition, we will send another 10,000 GP as compensation for these issues when the fixes become available.

We sincerely apologise for any inconvenience caused.