- [Update 2] Mobile Data Issue
Posted on 12/24/2022
A fix was implemented for this issue in the update on 12/24/2022.
The app will now launch normally with mobile data on iOS.
As compensation for this issue, we have sent 300 eFootball™ Coins to all users that have created an account by 12/24/2022 04:00 (UTC).
Once again, we apologize sincerely for any inconvenience.
Posted on 12/23/2022
This is an update on the status of the discovered issue.
We are also aware that the app may sometimes crash during matches or other instances on Wi-Fi.
This issue is still under investigation, and we are currently working on providing a solution as soon as possible.
A fix to this issue, as well as a Courtesy Rating reset will be implemented along with a version update in the coming days.
As compensation for this issue, we will be sending 300 eFootball™ Coins to all users once these issues are fixed.
We apologize for any inconveniences caused.
Posted on 12/22/2022
Mobile Data Issue
We have confirmed an issue on iOS where launching the app with mobile data will result in the app crashing.
We are currently working on a solution for this issue.
Please access the game on Wi-Fi until further notice.
A follow-up announcement will be made in due course.
In the meantime, we would like to extend a sincere apology for any inconvenience caused.