INFO DETAIL

Password Issue on iOS
Announcements
iOS

We have confirmed an issue on iOS 16.0 and beyond for iPhone and iPad. Specifically, the app may crash in the instances described below if the "Password AutoFill" functionality is turned on.

・ When entering a KONAMI ID and password during certain processes, such as Data Transfer.
・ When prompted to perform a Data Link by entering a KONAMI ID and password to exchange eFootball™ Points for players in [Shop] > [eFootball™ Points] > [Players].
・ When prompted to enter a KONAMI ID and password in [Extras] > [Support] > [Link Data] > [Link using KONAMI ID].

This issue can be avoided by turning off the "Password AutoFill" function on your iPhone or iPad and manually entering your passwords without saving them on the device.

We apologize for any inconveniences caused.