INFO DETAIL

[Update 2] Regarding Issue During Online PvP
Issues
All devices

During the following time period, an issue occurred in which users were disconnected and unable to complete online PvP matches properly.
06/16/2025 12:04 (UTC) - 06/16/2025 13:16 (UTC)

We have carried out the following measures in support of users playing online PvP matches at that time.
・ Distributed 30,000 GP
・ Reset the Courtesy Rating of users losing matches due to the disconnection to "A"
・ Distributed 100 eFootball™ Coins to users losing matches in eFootball™ League due to the disconnection

Those items can be claimed from the Inbox.

Once again, we sincerely apologize for any inconvenience caused.

Posted on 06/17/2025
We can confirm that the observed issues have been resolved.
As a token of apology, we will be sending compensation to all users in an upcoming maintenance.
Once again, we sincerely apologize for any inconvenience caused.

Posted on 06/16/2025
We are aware of the following issues that are currently affecting some users:

・ Matches that fail to conclude properly

As we are still in the process of investigating the cause of these issues, there is no guarantee that they won't occur again.

We intend to send out some form of compensation to users in the coming days.

We apologize sincerely for any inconvenience caused.