We are aware of an issue where the game freezes when trying to access [Exchangeable Uniforms] from [Shop] > [eFootball™ Points] > [Uniforms].

If you want to exchange eFootball™ Points for Uniforms, we ask you to do so from the eFootball™ Point Website.

We are still in the process of investigating the cause of this issue.

We apologize for any inconveniences caused.