INFO DETAIL

[Update] eFootball™ Points Official Website Issue
Announcements
Steam iOS Android

Posted on 13/06/2024
Fixes for the following issues were implemented during today's maintenance:

・ Unable to log in to the KONAMI Games Store using a KONAMI ID

Once again, we sincerely apologise for any inconvenience caused.

Posted on 24/05/2024
This notice is displayed for users who have set their Country/Region to "Japan" in the KONAMI ID account settings.
We are aware of the following issue that is currently affecting some users:

・ Unable to log in to the KONAMI Games Store using a KONAMI ID

If you are experiencing this issue, please wait for a while and try accessing the website again.
You may also try clearing cookies from your browser if the issue persists.
If you are unable to log in when attempting to exchange items from within the game, please clear your browser cookies and access the eFootball™ Points official website directly from your browser to log in and exchange items.

We are working on resolving the root causes of this issue.
Further information on the status of the issue and fixes will be provided once they are available.
We apologise for any inconvenience caused.