SUPPORT

During the holidays, Konami will be providing limited support from December 24, 2008 through January 5, 2009. We appologize for this inconvenience, and we wish everyone Happy Holidays.

FAQ/Contact Support - Visit our Knowledge Base and Contact Support Form.

Warranty/Technical Information

Warranty Agreement and Information
Online User Agreements
Metal Gear Solid: Portable Ops Online FAQ
DDR SuperNOVA Online Support Information
Server Maintenance Annoucements
Available Patches

Contact Konami Support:

GENERAL & TECHNICAL SUPPORT
For general or technical support such as where to purchase Konami game products, replacement of new defective products, or general questions that are not related to game hints, please use our feedback form at Konami Technical Support.

Announcements

Our online service for DDR SuperNOVA2 will be ending on 09.16.2008. Servers will be down permanently; at this point users will not be able to connect to the servers after this date. We thank you for your support and understanding.

Please submit questions to: support@konami.com.

Metal Gear Online (June 18, 2008) - Support Issue

We have been experiencing problems with GAME ID verification system. This had prevented players from logging in, and may have caused issues with the creation of new IDs.

These issues are now resolved, we thank you for your patience and continued support.

Konami Customer Support

Our online service for Online Chess Kingdoms will be ending on 02.29.2008. Online servers for this title will be permanently shut down, and users will no longer be able to connect to the servers after this date. We thank you for your support and understanding.

Please submit questions to: en_support@konami-europe.net

Nuestro servicio de RED para Online Chess Kingdoms terminará el día 29.02.2008. Los servidores de este juego no estarán más disponibles, por este motivo los usuarios no podrán conectarse a los servidores después de la fecha indicada. Agradecemos vuestra comprensión y apoyo.

Si tenéis alguna duda, escribid a: es_support@konami-europe.net

Notre service en-ligne pour le jeu Online Chess Kingdoms cessera à partir du 29. Fevrier 2008. à partir de cette date, vous ne pourrez plus vous connecter à nos serveurs de jeu de "Online Chess Kingdoms". Les serveurs de jeu pour ce titre seront débranchés en permanence. Merci pour votre compréhension.

Si vous avez des questions, n'hésitez pas de nous contacter: fr_support@konami-europe.net

Our online service for DDR SuperNOVA will be ending on 09.10.2007. Servers will be down permanently; at this point users will not be able to connect to the servers after this date. We thank you for your support and understanding.